Chapter3 Troub leshooting
Problems After Router Is Running
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Cisco 836 Router and SOHO 96 Router Hardware Installation Guide
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Connection to the ADSL
line is intermittent or lost.
(The CD LED on the front
panel is off.)
A cable-related
problem:
Disconnected cable
Damaged cable
Make sure that the Ethernet port is not
configured to be administratively down.
Make sure that the device connected to
the Ethernet port is connected, powered
on, and properly configured.
Make sure that the connectors at both
ends of the cable are secure.
Make sure that the cable is not physically
damaged. If it is damaged, order another
cable from Cisco Systems or replace it
with a similar cable.
Connection to the ADSL
line or WAN port is loose.
(The CD LED and the
Ethernet LED 1, 2, 3, or 4 on
the front panel are off).
Problem with ADSL or
WAN ser vi ce
Check all passwords and device names to
make sure that they are correct.
Contact your ADSL line or WAN service
provider to determine whether there is a
problem with the ADSL or WAN service.
Table3-2 Problems After Router Is Running (continued)
Symptom Problem Solutions