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Cisco 836 Router and SOHO 96 Router Hardware Installation Guide
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Preface
Obtaining Technical Assistance
•Nonemergencies—psirt@cisco.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to
encrypt any sensitive information that you send to Cisco. PSIRT can work from
encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use
in your correspondence with PSIRT is the one that has the most recent creation
date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&ex
act=on
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco
service contracts, Cisco Technical Support provides 24-hour-a-day,
award-winning technical assistance. The Cisco Technical Support Website on
Cisco.com features extensive online support resources. In addition, Cisco
Technical Assistance Center (TAC) engineers provide telephone support. If you
do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, 365 days a year, at this
URL:
http://www.cisco.com/techsupport