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Cisco 836 Router and SOHO 96 Router Hardware Installation Guide
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Chapter3 Troubleshooting
Problems After Router Is Running
Problems After Router Is Running
Tabl e 3-2 lists problems that could occur after the router has been up and running.
No connection to
ADSL link. (The
CD LED on the
front panel is off
for a long time.)
Improperly connected
cable
•Make sure that you have connected the ADSL cable
properly. See the “Connecting an ADSL Line”
section on page 2-10.
•Make sure that the ADSL port is connected to the
correct port on the ISDN splitter.
•Make sure that the connectors at both ends of the
cable are securely seated.
Table3-1 Problems During First Startup (continued)
Symptom Problem Solutions
Table3-2 Problems After Router Is Running
Symptom Problem Solutions
Problems with Ethernet
connection. (Ethernet LED
1, 2, 3, or 4 is off or
blinking.)
A cable-related
problem:
•Disconnected cable
•Damaged cable
•Make sure that the Ethernet port is not
configured to be administratively down.
•Make sure that the device connected to
the Ethernet port is connected, powered
on, and properly configured.
•Make sure that the connectors at both
ends of the cable are secure.
•Make sure that the cable is not physically
damaged. If it is damaged, order another
cable from Cisco Systems or replace it
with a similar cable.