| SYMPTOMS | SUGGESTED STEPS TO TAKE | |
General |
| Temperature | Turn off the TV set and allow it to cool down. If symptom continues, contact the nearest service |
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| indicator is RED | center. |
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General |
| Lamp indicator is | Lamp has failed. Contact the nearest service center. |
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| RED |
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General |
| TV is not | Ensure the batteries are inserted into the remote control according to the illustration in the battery |
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| responding to | compartment. Refer to page 4. |
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| Remote Control |
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| Reset the television by disconnecting the power plug from the wall |
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| outlet for 10 seconds and then reconnecting it again. |
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General |
| Remote control is | Clean the remote control and the remote control sensor window on the TV. |
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| not working |
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| Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the wall. |
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General |
| No Picture on the | Check antenna connections. Are they properly secured to the TV ANT 75 ohm plug? |
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| TV screen |
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| Check the TUNER MODE control for the correct tuner setting. |
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| Try running the Autoprogram feature to find all available channels (refer to page 7). |
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| Press the AV button on the remote control to make sure the correct signal source is selected |
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| (FRONT, AV1, AV2, Current Channel, etc.). |
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| Note: SVHS can only be selected if a |
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General |
| TV Displays white | Some DVD Discs are encoded with as much as 30% more video information to give the best |
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| lines in letterbox | possible picture quality.With the DVD Player in the 16:9 picture format, the playback of this |
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| when viewing a | type of disc with extra video information can produce a number of small white lines in the |
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| DVD disc | upper portion of the black letterbox area.With some of these discs, this problem is inherent |
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| and does not require a service call. |
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If your problem is not solved
Turn your TV off and then on again once.
Never attempt to repair a defective TV yourself.
Check with your dealer or call a TV technician.
Telephone number Philips Customer
Care Center: 1-888-PHILIPS (744-5477)
Please, have the Model and Product number which you can find at the back of your television set ready, before calling.
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