Philips AZ382 Troubleshooting, Problem, No sound /power The CD skips tracks, improper operation

Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Do not open the set as there is a risk of electric shock. Under no circumstances should you try to repair the set yourself, as this will invalidate the guarantee.

Problem		Note:
–	Possible cause	Make sure the CD is not encoded with copy-
		right protection technologies, as some do not
•	Remedy
		conform to the Compact Disc standard.

No sound /power

The CD skips tracks

–Volume not adjusted

•	Adjust the VOLUME	–	CD damaged or dirty
		•	Replace or clean CD
–	Power cord not securely connected
		–	Program/shuffle is active
• Connect the AC power cord properly
		•	Quit program/shuffle mode
– Batteries dead/ incorrectly inserted
•	Insert (fresh) batteries correctly	Note: A CD badly scratch or dirty may result in
–	CD contains non-audio files	improper operation.
•	Press ∞ , § once or more to skip to a CD audio
	track, instead of the data file.	Sound skips during MP3 playback
Display does not function properly / No reac-		– MP3 file made at compression level exceeding
			320kbps
tion to operation of any of the controls		• Use a lower compression level to record CD
			tracks into MP3 format
–	Electrostatic discharge	–
			Disc damaged or dirty
•	Switch off and unplug the set. Reconnect after a
		• Replace or clean disc
	few seconds
		The USB device doesn’t play on my
---, Er or no indication		AZ382
–	No CD inserted	– It is not set in the USB mode.
•	Insert a CD	•	Adjust the source selector to USB.
–	CD badly scratched or dirty	–	The device is not securely connected to AZ382’s USB
			port.
•	Replace/ clean CD, see Maintenance
		•	Re-connect the device, and make sure that the
–	Laser lens steamed up
			device is powered on.
•	Wait until lens has cleared
		–	The device is not supported by AZ382, or the audio
–	CD-R/CD-RW is blank or not finalized
			file format stored on the device is not supported by
•	Use a finalized CD-R/CD-RW or suitable CD
			AZ382.
	Audio disc only
		• Use a compatible device/ playable audio file
			format.