POWER

GENERAL

TROUBLESHOOTING

Problem

 

Tip

No reaction to the remote control.

 

Connect the product to the power outlet.

 

 

Point the remote control at the product.

 

 

Insert the batteries correctly.

 

 

Insert new batteries in the remote control.

No video signal on the display

 

Turn on the TV.

device.

 

 

 

Set the TV to the correct external input.

 

 

Select the correct video resolution using [HDMI] .

 

 

Press and hold [B (PLAY)] on the front panel for 5 seconds to change the

 

 

setting back to its default.

 

 

 

No audio / video signal on the

 

If the unit is connected to the unauthorized display device with an HDMI

display device via HDMI cable.

 

cable, the audio/video signal may not be output.

No high-definition video signal on

 

Does the disc contain high-definition video? High-definition video is not

the TV.

 

available when the disc does not contain it.

 

 

Does the TV support high-definition video? High-definition video is not

 

 

available when the TV does not support it.

No audio signal from the

 

Assign the audio input of the TV to the corresponding video input.

loudspeakers of the TV.

 

 

No audio signal from the

 

Turn on the audio system.

loudspeakers of the audio system.

 

 

 

Set the audio system to the correct external input.

 

 

Increase the volume level of the audio system.

Cannot play back a disc.

 

Make sure that the product supports the disc.

 

 

 

 

 

Make sure that the Blu-ray Disc player supports the region code of the DVD or BD.

 

 

(BD: A: DVD: All or 1)

 

 

For DVD-RW/-R, make sure that the disc is finalized.

 

 

Clean the disc.

SD Memory Card cannot be read.

 

The format of the card does not match that accepted by this unit or the card

 

 

is not compatible.

Cannot play back JPEG files from a

 

Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.

disc.

 

 

in the upper right hand corner

 

The operation is not possible.

 

 

of the screen.

 

 

 

 

 

Cannot find a JPEG file.

 

Make sure that the selected group (folder) does not contain more than

 

 

9,999 files for DVD, and 999 files for CD.

 

 

 

 

 

Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.

Error message appears when I

 

Make sure that the unit is connected to the PHILIPS brand EasyLink TV and

select “Auto” in the “Player Menu”.

 

the “EasyLink (HDMI CEC)” is set to “On”

 

 

This error message may appear when your TV’s OSD language is not

 

 

supported by this unit.

 

 

 

Cannot connect to the network.

 

Check if the LAN cable connection is properly made.

 

 

Turn on the modem or broadband router.

 

 

Check the network settings.

 

 

Check if the broadband router and/or modem is correctly connected.

 

 

Check the “BD-Live Setting”.

Cannot connect to the network while

 

Check the content of your Internet service contract to see if your Internet

my PC is connected to the network.

 

Service Provider prevents multiple terminals connecting at the same time.

The capacity of the SD Card

 

The data may be written to the SD card when a BD-video that supports the

decreased.

 

virtual package is used and an SD card is in the slot.

MPEG-2 video and audio on the SD

 

MPEG-2 is noncompliant on this unit.

card cannot be played back.

 

 

The contents of the card cannot be

 

The card is not compatible or the contents on the card may be damaged.

read.

 

 

 

Turn off and then turn the unit on again.

Cannot use the BD-Livefunction or

 

Incert an SD card with enough space(1GB or more).

download of data does not perform

 

 

 

Check if an SD card is correctly inserted.

properly.

 

 

Cannot play back BD-video(BD-

 

Insert an SD card(1GB or more) which is formatted on this unit.

ROM Profile 2.0).

 

Some discs with BD-Livefunction require memory when playing back the content.

 

 

 

 

 

Do not remove the card during playback.

Others Setup Function PlaybackSetup Basic Connections Introduction

EN 45