7Frequently asked questions (FAQ)
Why is there no response when I use the camcorder?
•The camcorder is in
•The
Why is [Memory full!] displayed when I try to record?
•Ensure that the Micro SD card has been inserted correctly (see ‘Get started’ > ‘Load the Micro SD card’).
•The memory is used up. Save your video/ pictures to a computer (see ‘Use more of your camcorder’ > ‘Transfer video/ pictures to a PC/Mac’). Then delete files from your camcorder or clear the memory.
Why do I have no access to folders on the camcorder from my computer?
•Ensure that the USB connection is correct.
•The camcorder turns off automatically 15 minutes after it is connected to a
computer. You can press to turn it on again.
Why do my video/pictures look blurry?
•Hold the camcorder steady in your hands during shooting.
•During video capture, do not move the camcorder too fast.
•Use a tripod (not supplied) if necessary.
Why do my video/pictures look distorted on a TV screen?
•Select the correct TV system.
How do I charge the camcorder?
•You can charge the camcorder via the USB
How long do I have to charge the camcorder?
•The camcorder is fully charged for first usage. The camcorder charge time when connected to your PC/laptop is 3 hours. When you charge it via USB adaptor, the charge time is 2 hours.
How do I
•You can
Can I connect the camcorder directly toTV,
•The USB plug is designed to share your videos/pictures to your PC or Laptop. You can plug the CAM100 directly into your TV,
Camcorder stopped responding?
•In the unlikely event that your camcorder stops responding, you can manually reset it. The reset button is located under the HDMI headphone/AV out cover. There you see a small opening above the HDMI connection. Please use a small prying object (like a pen) to insert and press gently for resetting. After you have reset the camcorder, please turn on the
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