Quadra-Fire MTVERNON-AE-PMH, MTVERNON-AE-MBK I. Frequently Asked Questions, Issues, Solutions

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Mt. Vernon Pellet Stove (AE)

I. Frequently Asked Questions

	ISSUES		SOLUTIONS
1.	Metallic noise	1.	Noise is caused by metal expanding and contracting as
			it heats up and cools down, similar to the sound pro-
			duced by a furnace or heating duct. This noise does not
			affect the operation or longevity of your appliance.
2.	Ash build-up on glass	2.	This is normal. Clean the glass.
3.	Glass has turned dirty	3.	Excessive build up of ash. The lower burn settings will
			produce more ash, the higher burn settings produce
			less. The more it burns on low the more frequent clean-
			ing of the glass is required.
4.	Fire has tall flames with black tails and is lazy	4.	The flame height adjustment needs to be reduced or
			the firepot needs cleaning. Heat exchanger or exhaust
			blower needs cleaning.
5.	Excessive smokey start-up	5.	Either the firepot is dirty or there is too much fuel at
			start-up and not enough air.
6.	Large flame at start-up	6.	This is normal. Flame will settle down once the fire is
			established. Some smoke is normal.
7.	Mechanical Noise	7.	The floor of the firepot in the auto-clean system may
			make some noise as it scrapes the ash into the ash
			pan.

CAUTION

Odors and vapors released during initial operation.

•Curing of high temperature paint.

•Open windows for air circulation.

Odors may be irritating to sensitive individuals.

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