R

Mt. Vernon Pellet Stove (AE)

I. Frequently Asked Questions

 

ISSUES

 

SOLUTIONS

1.

Metallic noise

1.

Noise is caused by metal expanding and contracting as

 

 

 

it heats up and cools down, similar to the sound pro-

 

 

 

duced by a furnace or heating duct. This noise does not

 

 

 

affect the operation or longevity of your appliance.

 

 

 

 

2.

Ash build-up on glass

2.

This is normal. Clean the glass.

 

 

 

 

3.

Glass has turned dirty

3.

Excessive build up of ash. The lower burn settings will

 

 

 

produce more ash, the higher burn settings produce

 

 

 

less. The more it burns on low the more frequent clean-

 

 

 

ing of the glass is required.

4.

Fire has tall flames with black tails and is lazy

4.

The flame height adjustment needs to be reduced or

 

 

 

the firepot needs cleaning. Heat exchanger or exhaust

 

 

 

blower needs cleaning.

5.

Excessive smokey start-up

5.

Either the firepot is dirty or there is too much fuel at

 

 

 

start-up and not enough air.

 

 

 

 

6.

Large flame at start-up

6.

This is normal. Flame will settle down once the fire is

 

 

 

established. Some smoke is normal.

 

 

 

 

7.

Mechanical Noise

7.

The floor of the firepot in the auto-clean system may

 

 

 

make some noise as it scrapes the ash into the ash

 

 

 

pan.

CAUTION

Odors and vapors released during initial operation.

Curing of high temperature paint.

Open windows for air circulation.

Odors may be irritating to sensitive individuals.

Page 28

7034-106E

September 1, 2008

Page 28
Image 28
Quadra-Fire MTVERNON-AE-PMH, MTVERNON-AE-MBK Mt. Vernon Pellet Stove AE Frequently Asked Questions, Issues Solutions