10 Frequently asked questions
www.philips.com/support
In this chapter you will find the most frequently asked questions and answers about your phone.
Connection
The handset does not switch on!
•Charge the battery: Put the handset on charger. After a few moments the phone will switch on.
•Check the charger connections
•Use only the SUPPLIED RECHARGEABLE BATTERIES.
The phone does not work at all.
•Make sure that the adaptor and the phone cord are connected properly
•Check that the batteries are fully charged and installed properly
•This phone does not work during power failure
Communication is lost during a call!
•Charge the battery
•Move closer to the base station
Poor audio quality
•Move closer to the base station
•Move the base station at least one meter away from any electrical appliances
No dialing tone
•Check the connections. Reset the phone: unplug and plug back in the mains.
•Charge the batteries for at least 24 hours
•Move closer to the base station
•Use the line cable provided
•Connect the line adaptor (when needed) to the line cord
The 
is blinking.
•Move closer to the base station
•Check battery level
•Register the handset to the base station
The 
appears soon after the batteries are charged.
•Replace the batteries with new ones (use only RECHARGEABLE batteries)
Set-up
Caller ID does not work properly.
•Check with your local phone company that the CID service is subscribed to
•Let the phone ring at least once before answering
The Call Waiting call cannot be answered.
•Check with your local phone company and select the correct recall duration
The handset LCD displays nothing.
•Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset (see Section 5.8.6)
•Make sure the two supplied rechargeable batteries have been inserted properly into the battery compartment
•Remove and place back the handset batteries
•Make sure the supplied batteries are charged up
The handset displays Unregistered.
•Follow the procedures to register the handset to a base
Sound
Handset does not ring!
•Increase the volume
•Make sure that the adaptor and the phone cord are connected properly
•Move the handset closer to the base unit
•Make sure the handset ringer is turned on
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