PROBLEMS

CAUSES

SOLUTIONS

 

 

 

A phonebook entry cannot

The phonebook is full

Delete an entry to free memory

be memorised

 

 

 

 

 

No new SMS are received

- SMS memory is full

- Delete old SMS

 

- The SMS mode is deactivated

- Activate it (p 25)

 

 

 

No SMS can be sent or

- The outgoing or incoming SMSC

- Refer to the SMS leaflet to get

received

number is not set or is wrong

the correct SMSC’s numbers

 

- The destination box* is wrong

- See point 16 page 58

 

- SMS mode is OFF

- Activate SMS mode (page 25)

 

- You have no subscription

- Contact your provider for more

 

 

information

 

- Another SMS-enabled phone is

- Deactivate the SMS mode on

 

also on your line

one of the device.

 

- There is a problem of

- Contact your provider for more

 

compatibility between operators

information

 

- The identity is withheld

- Show identity

No caller Id/ poor audio

- DSL filter(s)/splitter missing or

- Make sure you have one DSL

quality/Poor connection

insufficient number of filters

filter plugged directly on each line

quality with broadband DSL

 

socket used in the house

internet

- Modem &/or phone plugged in

- Check the modem and the

 

the wrong DSL filter slot

phone are plugged in the correct

 

 

filter slot (one specific for each)

 

- Defective DSL filter(s)

- The filter(s) can be defective.

 

 

Replace it/them and make

 

 

another test

only available in the UK

Answer machine troubleshooting

PROBLEMS

CAUSES

SOLUTIONS

 

 

 

The answer machine does not

- The memory is full

- Delete messages

record messages

-The answer only mode is activated

- Select theAnswer & record mode

 

-The Answer & record is not

- Press

 

activated

 

 

 

 

 

 

 

 

The remote control access does

The remote control access is not

Activate the remote control

not work

activated

access (page 36)

 

 

 

It is not possible to record an

The memory is full

Delete messages

outgoing message

 

 

 

 

 

 

 

 

The DECT 525 hangs up during

- 3 failed attempts to send a code

- Enter the correct code

remote access

- Duration is too long

- Manage the remote control quicker

 

 

 

The answer machine stops

- The memory is full

- Play & delete messages

automatically

- Message exceeds 3 minutes

- Messages must not exceed 3 mn

 

 

 

60

Troubleshooting

 

http://www.philips.com/faqs/dect

Page 61
Image 61
Philips DECT521/DECT 525 manual Problems Causes Solutions

DECT521/DECT 525 specifications

The Philips DECT521 and DECT525 are advanced cordless telephones designed to enhance communication in a home or office environment. These models represent a blend of functionality and modern design, catering to users who value quality, clarity, and convenience in their telecommunication devices.

One of the main features of the Philips DECT521 and DECT525 is their ergonomic design. Both models come with large, easy-to-read displays and user-friendly interfaces that simplify navigation through various functions. The handsets are lightweight, making them comfortable to hold for extended conversations.

A standout characteristic of these models is the HD sound quality. Both the DECT521 and DECT525 employ digital Enhanced Cordless Telecommunications (DECT) technology, which ensures crystal-clear audio during calls. This is complemented by the integrated noise reduction technology that minimizes background noise, allowing for more focused conversations.

Another significant feature is the long battery life. Users can enjoy talk time of up to 16 hours and standby time of up to 200 hours, reducing the frequency of recharging and enhancing user convenience. The handsets are equipped with quick charging capabilities as well, enabling rapid power boosts when needed.

The DECT521 and DECT525 also offer a range of customizable ringtones and volume settings, allowing users to personalize their phone experience. The large phonebook memory can store up to 200 contacts, making it easy to connect with friends, family, and colleagues. Additionally, the caller ID function helps users easily identify incoming calls, providing further convenience.

For users needing multiple handsets, the DECT525 supports up to six handsets connected to a single base station. This feature is particularly beneficial for larger households or office environments where multiple users need to make and receive calls seamlessly.

Safety features include a secure connection, protecting against eavesdropping. The use of DECT security ensures that voice data is encrypted, giving users peace of mind regarding their privacy.

Both models also offer a variety of additional features such as an alarm clock, speakerphone functionality, and the option to mute calls for added flexibility. These features make the Philips DECT521 and DECT525 not only practical but also versatile communication tools suitable for any modern setting. Whether for personal or professional use, they stand out as reliable choices in the cordless phone market.