Troubleshooting www.philips.com/support

Telephone troubleshooting

PROBLEMS

The icon does not scroll when the handset is placed on the base

No dialling tone

No ring tone

The icon

does not appear

The icon

is blinking

- Crackling on the line

The handset displays ‘Not available’

-when attempting to add another handset to the base station

-when using a handset

Noise interference on your radio or television

Caller Line Identification (CLI) service does not work

CAUSES

-Bad battery contact

-Dirty contact

-Battery is full

-No power

-Batteries are empty

-You are too far from the base station

-Wrong cable

-Line adaptor not plugged to the line cord

-The ring tone is deactivated

-The Do Not Disturb mode is ON

-No mains power

-The handset is too far from the base station

-Handset not registered to the base station

-You are too far from the base station

-The base station is too close to electrical appliances, reinforced concrete walls or metal door- frames

-The procedure to add a handset has failed, try again

-Maximum number of handsets (6) has been reached

-Base station is already busy with another handset (ie : phonebook)

The DECT 521/525 base station or mains power pack are too close to electrical appliances

-The service is not activated

Troubleshooting

SOLUTIONS

-Move the handset slightly

-Clean the contact with a cloth moistened with alcohol

-No need to charge

-Check the connections. Reset the phone : unplug and plug back in the mains

-Charge the batteries at least 24 hours

-Move closer to the base station

-Always use the cable provided

-Plug the line adaptor to the line cord

-Increase the volume (page 50)

-Deactivate it (page 48)

-Check connections

-Move closer to the base station

-Register the handset to the base (page 28)

-Move closer to the base station

-Move the base station to find a better place (the higher the better)

-Disconnect and connect the base station power supply. Follow the procedure to register a handset (page 28)

-Un-register a handset

-Wait until it is available

Move the power pack or base station as far as possible

-Check your subscription with your network operator

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Philips DECT521/DECT 525 manual Problems

DECT521/DECT 525 specifications

The Philips DECT521 and DECT525 are advanced cordless telephones designed to enhance communication in a home or office environment. These models represent a blend of functionality and modern design, catering to users who value quality, clarity, and convenience in their telecommunication devices.

One of the main features of the Philips DECT521 and DECT525 is their ergonomic design. Both models come with large, easy-to-read displays and user-friendly interfaces that simplify navigation through various functions. The handsets are lightweight, making them comfortable to hold for extended conversations.

A standout characteristic of these models is the HD sound quality. Both the DECT521 and DECT525 employ digital Enhanced Cordless Telecommunications (DECT) technology, which ensures crystal-clear audio during calls. This is complemented by the integrated noise reduction technology that minimizes background noise, allowing for more focused conversations.

Another significant feature is the long battery life. Users can enjoy talk time of up to 16 hours and standby time of up to 200 hours, reducing the frequency of recharging and enhancing user convenience. The handsets are equipped with quick charging capabilities as well, enabling rapid power boosts when needed.

The DECT521 and DECT525 also offer a range of customizable ringtones and volume settings, allowing users to personalize their phone experience. The large phonebook memory can store up to 200 contacts, making it easy to connect with friends, family, and colleagues. Additionally, the caller ID function helps users easily identify incoming calls, providing further convenience.

For users needing multiple handsets, the DECT525 supports up to six handsets connected to a single base station. This feature is particularly beneficial for larger households or office environments where multiple users need to make and receive calls seamlessly.

Safety features include a secure connection, protecting against eavesdropping. The use of DECT security ensures that voice data is encrypted, giving users peace of mind regarding their privacy.

Both models also offer a variety of additional features such as an alarm clock, speakerphone functionality, and the option to mute calls for added flexibility. These features make the Philips DECT521 and DECT525 not only practical but also versatile communication tools suitable for any modern setting. Whether for personal or professional use, they stand out as reliable choices in the cordless phone market.