BEFORE REQUESTING SERVICE
BEFORE REQUESTING SERVICE
If it appears that the
Look for the specific symptom(s). Then perform only the actions listed to remedy the specific symptom(s).
SYMPTOM
• Remedy
NO POWER................................................................................
•Check if the on/off button on the front of the player is set to on.
•Check if both plugs of the mains cord are properly connected.
•Check if there is power at the AC outlet by plugging in another appliance.
NO PICTURE..............................................................................
•Check if the TV is switched on.
•Select the same channel and source on the TV as on the player.
•Check the video connection.
DISTORTED PICTURE..............................................................
•Check the disc for fingerprints and clean with a soft cloth, wiping from centre to edge.
•Sometimes a small amount of picture distortion may appear.This is not a malfunction.
COMPLETELY DISTORTED PICTURE WITH PLAYER MENU
• NTSC/PAL switch in wrong position.
NO COLOUR IN PICTURE WITH PLAYER MENU................
• NTSC/PAL switch in wrong position.
DISC CAN’T BE PLAYED ........................................................
•Ensure the disc label is upwards.
•Clean the disc.
•Check if the disc is defective by trying another disc.
NO SOUND................................................................................
•Check audio connections.
•If using a HiFi amplifier, try another sound source.
DISTORTED SOUND FROM HIFI AMPLIFIER ......................
•Check that the player’s audio L/R output is not connected to the amplifier’s phono input.
NO RETURN TO START-UP SCREEN WHEN DISC IS
REMOVED..................................................................................
•Reset by switching the player off, then on again.
•Check to see if the program requires another disc to be loaded.
THE PLAYER DOES NOT RESPOND TO THE REMOTE
CONTROL ..................................................................................
•Aim the remote control directly at the sen- sor on the front of the player.
•Avoid all obstacles which may interfere with the signal path.
•Inspect or replace the batteries.
DISTORTED OR BLACK AND WHITE PICTURE WITH DVD
OR VIDEO CD DISC ..................................................................
•The disc format is not according to the TV- set used (NTSC/PAL).
NO AUDIO AT DIGITAL OUTPUT ..........................................
•Check the digital connections.
•Check the settings menu to make sure that the digital output is set to on.
•Check if the audio format of the selected audio language matches your receiver capabilities.
BUTTONS DO NOT WORK......................................................
•Reset by switching the player off, then on again.
CLEANING DISCS
Some problems occur because the
disc inside the player is dirty. To avoid such problems clean your discs regu-
larly with a soft cloth. Wipe the disc from the center out.
CAUTION
Do not use solvents such as benzine, thinner, commercially available cleaners, or