Philips DVD755VR/00 owner manual Troubleshooting, Symptom Cause Correction, Video Head Cleaning

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom	Cause	Correction
DVD or VCR do not	● DVD or VCR button is not switched	● Refer to page 6.
work properly.	properly.
No power.	● The power cord is disconnected.	● Plug the power cord into the wall outlet
		securely.
The power is on, but the	● No disc is inserted.	● Insert a disc. (Check that the DVD or, audio
DVD player does not		CD indicator in the display window is lit.)
work.
No picture.	● The TV is not set to receive DVD signal	● Select the appropriate video input mode on
	output.	the TV so the picture from the DVD player
		appears on the TV screen.
	● The video cable is not connected securely.	● Connect the video cable into the jacks
		securely.
No sound.	● The equipment connected with the audio	● Select the correct input mode of the audio
	cable is not set to receive DVD signal	receiver so you can listen to the sound from
	output.	the DVD player.
	● The audio cables are not connected	● Connect the audio cable into the jacks
	securely.	securely.
	● The power of the equipment connected	● Turn on the equipment connected with the
	with the audio cable is turned off.	audio cable.
	● The Digital Audio Output is set to the	● Set the Digital Audio Output to the
	wrong position.	correct position, then turn on the DVD
		player again by pressing POWER.
The picture is poor.	● The disc is dirty.	● Clean the disc.
	● The TV channels are not tuned in properly.	● Check tuning, carry out tuning again.
The DVD player does not	● An unplayable disc is inserted.	● Insert a playable disc. (Check the disc type
start playback.		and Regional code.)
	● The disc is placed upside down.	● Place the disc with the playback side down.
	● The disc is not placed within the guide.	● Place the disc on the disc tray correctly inside
		the guide.
	● The disc is dirty.	● Clean the disc.
	● The Rating level is set.	● Cancel the Rating function or change the
		rating level.
The remote control does	● There is an obstacle in the path of the	● Remove the obstacle.
not work properly.	remote control and this unit.
	● The batteries in the remote control are	● Replace the batteries with new ones.
	exhausted.
Video tape cannot be	● Is the cassette compartment empty?	● Eject the tape in.
inserted.
No Hi-Fi sound	● Audio mode is not set properly.	● Switch ‘AUDIO’ in the main menu to
		‘STEREO’.

Video Head Cleaning

Dirt accumulating on the head after a long period of time can cause the playback picture to become blurred or broken up. High quality video cassette tapes will not normally deposit dirt onto the video head, but old or damaged tapes might. Clean the video heads with a commercially available video heads cleaning tape.

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