Troubleshooting

WARNING

Under no circumstances should you try to repair this unit yourself, as this invalidates the warranty. Do not open this unit as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking this unit for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

 

 

English

No power.

No picture.

Completely distorted picture or black/white picture.

No sound or distorted sound.

Press STANDBY-ON on the unit to turn on the power.

Ensure that the AC outlet has power.

Disconnect the power cord from the power outlet for a few minutes. Reconnect the power cord and try to operate again as usual.

Refer to your TVs manual for correct Video In channel selection. Change the TV channel until you see the DVD screen.

If this happens when you turn on the progressive scan feature, wait for 15 seconds for the auto recovery or switch back to the default mode as below:

1)Press ç  on this unit.

2)Press numeric keypad ‘1’ on the remote control.

If this happens after you set the color system, wait for 15 seconds for the auto recovery or switch back to the default TV color system:

1)Press ç  on this unit.

2)Press numeric keypad ‘3’ on the remote control.

Check the video connection.

Ensure that the disc is compatible with this unit.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

The disc is dirty. Clean the disc.

Check the audio connections to the connected audio device.

Make sure that the connected audio device is turned on to the correct input source.

Set the digital output setting correctly, based on the device you connected to this unit. See ‘Audio Setup Page – Digital Audio Setup’ for details.

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Philips DVP3260K/98 manual Troubleshooting, Problem Solution English