Laser specification

Type: Semiconductor laser InGaAIP (DVD), AIGaAs (CD)

Wave length: 655 nm (DVD), 790 nm (CD)

Output Power: 7.0 mW (DVD), 10.0 mW (VCD/CD)

Beam divergence: 60 degrees

9 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, register your product and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of your product.The model number and serial number are on the back of your product.Write the numbers here:

Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this unit do not work.

Disconnect this product from the power outlet for a few minutes, then connect again.

No reaction to the remote control.

Connect this product to the power outlet.

Point the remote control at the IR sensor located on the front panel of this product.

Insert the batteries correctly.

Insert new batteries in the remote control.

Picture

No picture.

See the TVs user manual on how to select the correct input on the TV. Change the TV channel until you see the Philips screen.

If you have turned on the progressive scan setting or change the TV system setting, switch back to default mode: 1) Press to open the disc compartment. 2) Press the Numeric button ‘1’ (for progressive scan) or the Numeric button’3’ (for TV system).

Sound

No audio output from the TV.

Ensure that the audio cables are connected to the audio input of the TV.

Assign the audio input of the TV to the corresponding video input. See the TV user manual for details.

No audio output from the loudspeakers of the audio device (stereo system/amplifier/receiver).

Ensure that the audio cables are connected to the audio input of the audio device.

Turn on the audio device to its correct audio input source.

No sound during DivX video playback

The audio codec may not be supported by this product.

Play

The disc cannot be played.

The disc is badly scratched, deformed, or dirty. Replace or clean the disc.

Use the correct disc format or file format.

DivX video files cannot be played.

Ensure that the DivX video file is complete.

Ensure that the file name extension is correct.

The aspect ratio of the screen is not aligned with the TV display setting.

The aspect ratio is fixed on the disc.

DivX subtitles are not displayed correctly.

Ensure that the subtitle file name is the same as the movie file name.

Select the correct character set.

Press SETUP.

Select [Preferences] > [DivX Subtitle] in the menu.

Select the character set that supports the subtitle.

English

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Philips DVP3550KX/77 user manual Troubleshooting, Picture, Sound, Play

DVP3550KX/77, DVP3550KX, DVP3550K specifications

The Philips DVP3550K, DVP3550KX, and DVP3550KX/77 are versatile DVD players designed for home entertainment enthusiasts seeking high-quality playback and enhanced features. These models stand out with their impressive capabilities and user-friendly interfaces, making them ideal for a wide range of viewing experiences.

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