Chapter 5. Troubleshooting
Frequently asked questions-------------------------------------------------------------
This section lists frequently asked questions and tells where you can find detailed answers.
What safety precautions should I follow when using my computer?
See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.
How can I prevent problems with my computer?
See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.
What are the main hardware features of my computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com.
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 25.
Where are the installation discs for preinstalled programs?
Installation discs for preinstalled programs are not supplied with Windows preinstalled computers. You can visit the Lenovo consumer support Web site to find all preinstalled software downloads.
By default, you can find some installation backups for certain preinstalled software in the APP folder under the D driver.
How can I contact the customer support center?
See " Chapter 3. Getting help and service" of Lenovo Safety and General Information Guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer.
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