Chapter 5. Troubleshooting
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:
1Close other programs, then restart the backup process.
2Check if the destination media is damaged, try to select another path and then try again.
When do I need to restore the system to the factory status?
You can use this recovery feature when your system fails or you need to re- install your operating system. This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store. If there is critical data on your current partition, back it up before you run this recovery feature.
30
