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Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power.

Remote control does not work.

No picture.

The picture is distorted or black & white during playback.

No sound.

Disc does not play.

The aspect ratio of the screen cannot be changed.

–Press STANDBY-ON button on the front of the DVD player to turn on the system.

–Make sure the AC outlet has power.

–Aim the remote control directly at the sensor on the front of the DVD player (not towards TV).

–Remove any obstacles between DVD player and the remote control.

–Batteries are weak, replace the batteries.

–Check the polarities of the batteries are as indicated on the remote control (± signs).

–Turn on your TV and set to the correct Video In channel for the DVD player. You may go to Channel 1 on your TV, then press the channel down button on your TV’s remote control until you see the TV program.

–Check the video connection between the DVD player and the TV.

–The disc does not match with the TV color system standard (PAL/NTSC).

–The disc is dirty, clean the disc.

–Sometimes a small amount of picture distortion may appear. This is not a malfunction.

–To deactivate progressive scan function manually;

1)Turn off your TV progressive scan mode (or set to interlaced mode)

2)Press OPEN/CLOSE to open the DVD player disc tray.

3)Press the alphanumeric keypad ‘1’ for few seconds.

–Check the audio connections, the red and white jacks are connected correctly.

–Set the Digital output correctly, based on the equipment you connected to the DVD player.

–Insert the disc with the label facing up.

–Wrong region code.

–Wrong disc type. Read chapter “Playback from Disc - Playable discs” for details.

–Make sure the disc is not scratched or warped. Clean the disc or replace a new one.

–Check if the disc is defective by trying another disc.

–The aspect ratio is fixed on the DVD disc.

–Depending on the TV, it may not be possible to change the aspect ratio.

Need Help? Visit us at www.philips.com/support

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Philips DVP3721X/94 user manual Troubleshooting, Problem Solution
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DVP3721X, DVP3721X/94, DVP3721 specifications

The Philips DVP3721 series is a versatile and powerful DVD player that combines advanced features with user-friendly operation, appealing to both casual viewers and home theater enthusiasts. The models DVP3721, DVP3721X/94, and DVP3721X are designed to deliver high-quality video and audio playback while supporting a wide range of formats, making them a valuable addition to any entertainment setup.

One of the key highlights of the DVP3721 series is its support for various disc formats, including DVD, DVD+R/RW, and CD. This ensures that users can enjoy their favorite movies, music, and home videos without compatibility issues. In addition to traditional discs, the player supports MP3 and JPEG playback, allowing users to enjoy digital music and photos directly from CD or USB drives.

In terms of video quality, the DVP3721 series features progressive scan technology, which significantly enhances the clarity and detail of video playback. Progressive scan provides a smoother image by displaying each frame in its entirety, making it ideal for watching films. The upscaling capability further improves standard definition content, delivering a near-HD experience that is particularly beneficial for viewing on larger screens.

The DVP3721 series is also equipped with various connectivity options, including composite video, S-Video, and audio outputs, ensuring easy integration with existing home theater systems. For those who prefer digital connections, models like the DVP3721X/94 include HDMI output, which provides a single-cable solution for both high-definition video and audio. This simplifies setup while delivering superior quality.

User convenience is a priority with the DVP3721. The remote control allows for straightforward navigation of menus and settings. The intelligent design features quick access buttons, making it easy to switch between functions without hassle. Additionally, the player offers multiple language options and subtitle support, enhancing the viewing experience for users around the world.

Overall, the Philips DVP3721 series, including models DVP3721, DVP3721X/94, and DVP3721X, delivers an excellent combination of performance, versatility, and ease of use. With its range of supported formats, superior video quality features, and convenient connectivity options, this DVD player is an ideal choice for anyone looking to elevate their home entertainment experience. Whether watching classics or modern hits, users can enjoy their favorite content with stunning clarity and sound.
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