24 EN
Warning
Risk of electric shoc k. Never remove the c asing of the player. •
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before you request service. If you still
have a problem, register your player and get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model and serial number of this player. The model
number and serial number are on the back of this player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
Refer to the TV user manual for h ow to select the correc t video input channel . •
Switch to the default mode if th e progressive scan set ting or the TV syste m setting is changed. •
No picture on HDMI connection.
If this player is connected to an u nauthorized display de vice, the audio/video s ignal cannot be •
output.
If the HDMI cable is fault y, replace it with a new HDM I cable. •
If you have changed the setting for H DMI video resolutio n, switch to its defaul t mode. •
No sound output from the TV.
Make sure that the audio cab les are connected to the au dio input sockets that ar e grouped •
with the selected vide o input sockets.
No sound on HDMI connection.
If the connected device is no n-HDCP compliant or o nly DVI-compatible , no sound can be •
heard from the HDMI out put.
Make sure that • [HDMI Audio] is set to [On].
No sound during DivX video playback.
The audio codes are not suppo rted. •
Disc or USB storage device cannot be read.
Make sure that this player supp orts the disc or USB s torage device. •
(Refer to “Specifications” > “Playable media”)
For a recorded disc, make sur e that the disc is finalized. •
Recorded files (JPEG, MP3, WMA) cannot be played or read.
Make sure that the file was r ecorded in the format of UD F, ISO9660, or JOLIET.•
Make sure that the number of fil es does not exceed the limit ation (648 files maximum). •
Make sure that this player supp orts these files. ( Refer to “• Specifications” > “Playable media”)
Troubleshooting