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Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

 

Solution

 

No power.

Press STANDBY-ON button on the front of the DVD

 

 

player to turn on the system.

 

Make sure the AC outlet has power.

Remote control does not work.

Aim the remote control directly at the sensor on the

 

 

front of the DVD player (not towards TV).

 

Remove any obstacles between DVD player and the

 

 

remote control.

 

Batteries are weak, replace the batteries.

 

Check the polarities of the batteries are as indicated on

 

 

the remote control (± signs).

No picture.

Turn on your TV and set to the correct Video In

 

 

channel for the DVD player. You may go to Channel 1

 

 

on your TV, then press the channel down button on

 

 

your TV’s remote control until you see the TV program.

 

Check the video connection between the DVD player

 

 

and the TV.

The picture is distorted or black &

The disc does not match with the TV color system

white during playback.

 

standard (NTSC).

 

The disc is dirty, clean the disc.

 

Sometimes a small amount of picture distortion may

 

 

appear. This is not a malfunction.

 

To deactivate progressive scan function manually;

 

1)

Turn off your TV progressive scan mode (or set to

 

 

interlace mode)

 

2)

Press OPEN/CLOSE to open the DVD player disc tray.

 

3)

Press the alphanumeric keypad ‘1’ for few seconds.

No sound.

Check the audio connections, the red and white jacks are

 

 

connected correctly.

 

Set the Digital output correctly, based on the equipment

 

 

you connected to the DVD player.

Disc does not play.

Insert the disc with the label facing up.

 

Wrong region code.

 

Wrong disc type. Read chapter “Playback from Disc -

 

 

Playable discs” for details.

 

Make sure the disc is not scratched or warped. Clean the

 

 

disc or replace a new one.

 

Check if the disc is defective by trying another disc.

 

 

 

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Philips DVP5982 quick start Troubleshooting