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5 To move the appliance, carry it by the handgrips on either side of the steam generator.

Environment

- Do not throw away the appliance with the normal household waste

recycling. By doing this, you help to preserve the environment.

Guarantee & service

If you need service or information or if you have a problem, please visit the

Philips website at www.philips.com or contact the Philips Consumer

to your local Philips dealer.

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Centre in your country.

Problem

Cause

Solution

The appliance does

There is a connection problem.

Check the mains cord, the plug and

not become hot.

 

the wall socket.

 

You have not switched on the appliance.

Press the on/off button.

 

The set temperature is too low.

Set a higher temperature.

Smoke comes out of

Some parts of the appliance have been

This phenomenon is normal and

my new iron when I

lightly greased in the factory and may

ceases after a short while.

switch it on.

initially give off some smoke when heated.

 

The iron does not

There is not enough water in the water

produce any steam.

tank.

Fill the water tank. See chapter ‘Preparing for use’, section ‘Filling the detachable water tank’.

The steam generator has not heated up

Wait until the steam light stays on

 

continuously.This takes approx. 2

 

minutes.

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Philips GC8300 Series manual Environment, Guarantee & service