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Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Under no circumstances should you try to repair the set yourself, as this would invalidate the warranty.

Problem

Remedy

 

 

 

No sound

– Check if the AC/DC adapter is fully inserted into the

 

AC outlet and that its DC connector is properly inserted

 

into the 12 Volt DC input connector located at the rear

 

of the transmitter.

 

– Check if the headphone’s on/off switch is in the on

 

position.

 

– Headphone batteries running low. Open the

 

headphone’s battery compartment.Take out the

 

batteries and replace them with fresh batteries.

 

(See Headphone power supply)

 

– Check if the audio source is switched on and tuned to

 

a channel with audio.

 

– Volume not adjusted. Adjust the volume on the audio

 

source/ headphone to a higher level.

 

– Adjust the headphone’s tuning frequency.Turn the

 

tuning wheel until the signal is at its clearest.

 

– Make use of the HC332 transmitter. Some transmitters

 

already built into other equipment may not be

 

compatible with the HC305 headphone because of the

 

advanced technologies used in the HC305 headphone.

 

 

 

Maintenance

– If the headphone will not be used for a long time,

 

please remove the batteries to prevent leakage and

 

corrosion.

 

– Do not leave the headphone near heat sources. Do

 

not expose to direct sunlight, excessive dust, moisture,

 

rain or any kind of mechanical shock.

 

– Do not use alcohol, thinner or petroleum-based

 

substances to clean the headphone or transmitter. Use a

 

slightly dampened chamois cloth to clean the housing.

 

– Do not use cleaning agents containing alcohol, spirits,

 

ammonia or abrasives as these may harm the housing.

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