18
Problem | Solution |
|
|
The Senseo coffee machine | You have not flushed the machine properly before first use. As a result, |
brews only a small quantity | the boiler is not or not completely filled. Flush the machine properly (see |
of coffee or no coffee at all | chapter ‘Preparing the machine for use’) before you brew another cup of |
when it is used for the first | coffee. |
time. |
|
The lid cannot be closed properly.
Check if a used coffee pod is sticking to the water distribution disc. If this is the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination with the deeper
The machine has been | Contact the Philips Norelco Service Location.. |
stored in a room that was |
|
not |
|
The SENSEO\ coffee is not strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right button. Use 1 pod in combination with the
qqand the
the coffee pod(s) have been placed properly in the centre of the pod holder, to prevent water from escaping along the edge of the pod(s). When you are using two coffee pods on top of each other, make sure that the flat SENSEO\ sides of both pods are facing up and press the pods lightly into the pod holder;
you have not used the same pod twice by accident; the coffee in the pod is evenly distributed;
The SENSEO\ coffee is too strong.
The coffee is not hot enough.
If you prefer a more robust flavour, SENSEO\ coffee pods with a stronger blend are available.
If you prefer a milder flavour, SENSEO\ coffee pods with a milder blend are available.
Do not use cups that are too large, as they will cause the coffee to get cold more quickly. When using cups, make sure they have a capacity of 5 oz. When using a mug, make sure it has a capacity of 10 oz.
