Philips HD8964 user manual Machine actions Causes Solutions

80 ENGLISH

Machine actions	Causes	Solutions
Milk does not froth.	The milk dispensing spout has not	Check that the milk dispensing spout has
	been pulled out	been pulled out correctly up to the “
		” icon
	The carafe has not been correctly	Make sure the wand is correctly inserted.
	reassembled or with all its compo-	All its components have to be correctly
	nents.	reassembled, as described in the “Weekly
		cleaning of the Milk Carafe” section.
The machine takes a long	The machine circuit is clogged by	Descale the machine.
time to warm up or the	limescale.
amount of water dispensed
from the wand is too little.
The brew group cannot be	The brew group is out of place.	Turn the machine on. Close the service
removed.		door. The brew group automatically
		returns to the initial position.
	The coffee grounds drawer is	Remove the coffee grounds drawer
	inserted.	before removing the brew group.
There is too much ground	The coffee used may not be suitable	It may be necessary to change the type of
coffee under or over the	for automatic machines.	coffee or the coffee grinder settings (see
brew group.		“Adjusting the Ceramic Coffee Grinder”
		chapter).
	The machine is adjusting the coffee	The machine automatically adjusts itself
	grinder for a new kind of coffee	after brewing several cups of coffee to
	beans or pre-ground coffee.	optimise the extraction in relation to the
		compactness of the ground coffee.
		It may be necessary to brew 2 or 3
		products for the coffee grinder to adjust
		completely.
		This is not a malfunction of the machine.

The machine produces too Adjust the coffee grinder. humid or too dry coffee

grounds.

Adjusting the ceramic coffee grinder af- fects the quality of residues.

If the residues are too humid, set a coarser grind.

If the residues are too dry, set a finer grind.

Refer to the “Adjusting the Ceramic Coffee Grinder” chapter.

The machine grinds the coffee beans but no coffee is brewed (see note).

There is no water.	Fill the water tank and prime the circuit
	(see the "Manual Rinse Cycle" chapter).
The brew group is dirty.	Clean the brew group (see the "Weekly
	Cleaning of the Brew Group" chapter).
This might occur when the machine	Brew a few coffees as described in chap-
is automatically adjusting the dose.	ter “Saeco Adapting System”.

The dispensing spout is dirty. Clean the dispensing spout.