12English
Troubleshooting
If the appliance does not work or does not work properly, first check the list below. If the problem is not mentioned in this list, the appliance probably has a defect. In that case we advise you to take the appliance to your dealer or to an authorised Philips service centre.
Problem | Cause | Solution |
Poor | You move the | Move the appliance against the |
epilating | epilator in the | direction of hair growth, with the on/ |
results. | wrong direction. | off slide pointing in the direction in |
|
| which you move the appliance. |
| You place the | Make sure that you place the |
| epilating | appliance perpendicularly onto the |
| head on the | skin (see chapter ‘Using the |
| skin at the | appliance’). |
| wrong angle. |
|
| You used a | Make sure your skin is clean, entirely |
| (depilatory) | dry and free from grease. Do not use |
| cream prior to | any cream before you start epilating. |
| epilation. |
|
|
| Make sure that the hairs to be |
|
| removed have a length of at least |
|
| 3mm to guarantee proper hair |
|
| removal. |
| The | Do not use the sensitive area cap |
| sensitive area | when you epilate your legs, as the cap |
| cap is on the | reduces the number of active epilating |
| epilating head | discs. NB: Never use the epilator |
| when you | without the precision cap when you |
| epilate your | epilate your underarms or bikini line. |
| legs. |
|
