12English
Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
Problem | Cause | Solution |
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|
|
Reduced | You moved the | Move the appliance against the |
epilating | epilator in the | direction of hair growth. |
performance. | wrong direction. |
|
| You place | Make sure you place the appliance |
| the epilating | perpendicularly onto the skin. |
| head on the skin |
|
| at the wrong |
|
| angle. |
|
| The epilating | Make sure both the epilating head |
| head did not | and the skin cooler are in proper |
| touch the skin. | contact with your skin during |
|
| epilation. |
| You moistened | Make sure your skin is entirely dry |
| your skin with | and free from grease. Do not put |
| water or a cream | any cream, body milk or other |
| or other skincare | skincare product on your skin |
| product prior to | before you start to epilate. |
| epilation. |
|
