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Troubleshooting

Problem Solution

WARNING

Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
No power.
Remote control does not work.
Disc does not play.
No sound.
Distorted sound coming from a
connected hi-fi amplifier.
Unable to play DivX movies.
– Press STANDBY-ON button on the front of the DVD
recorder to switch on the system.
– Make sure the AC outlet has power.
– Aim the remote control directly at the sensor on the
front of the DVD recorder (not towards TV). If the
DVD recorder receives a signal from the remote
control, icon D will appear on the display.
– Remove any obstacles between DVD recorder and the
remote control.
– Batteries are weak, replace the batteries.
– Press REC SOURCE on the remote control to select an
input source.
– Insert the disc with the label facing up.
– Wrong region code. The DVD must be coded for ALL
regions or Region 2 in order to play on this DVD
recorder.
– There is no recording on the disc or wrong disc type.
Read chapter “Playback - Playable discs” for details.
– Make sure the disc is not scratched or warped. Clean
the disc or replace a new one.
– Check if the disc is defective by trying another disc.
– Check the audio connections, the red and white sockets.
Read chapters “Getting Started - Connecting the audio
cables” for details.
– Set the Digital output correctly, based on the equipment
you connected to the DVD recorder. Read chapter
“Accessing System Menu - Digital Audio Output” for
details.
– Do not connect any cables from the DVD recorder to
the ‘Phono’ input of your amplifier.
– Do not connect the DVD recorder’s Coaxial DIGITAL
AUDIO OUT socket to an analogue socket (red/white)
on the connecting devices.
– Check that the DivX file is encoded in ‘Home Theatre’
mode with DivX 5.x encoder.
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