ENGLISH 13
WARRANTY EXCLUSIONS
What is not covered under warranty:
-Brush heads
-Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
-Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.
IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIOINS
ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.
LIMITATION OF REMEDIES
IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR
SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,TORT, OR ANY
OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT
LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS
OF USE;THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT
LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF
ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Frequently asked questions
This chapter lists the questions most frequently asked about the appliance.
If you cannot find the answer to your question, contact the Customer Care
Center in your country.
Question | Answer |
|
|
Why doesn’t the Sonicare work? | You may need to recharge the Sonicare. Charge the Sonicare for at |
| least 24 hours. |
| Make sure that your Sonicare charger is plugged into a live electrical |
| outlet and not into an outlet controlled by a light switch. |
| You may need to reattach or replace the brush head. |
Why do I feel a tickling sensation | You may experience a slight tickling/tingling sensation when you |
when I use the Sonicare? | use the Sonicare for the first time. As you become accustomed to |
| brushing with Sonicare, this sensation diminishes. |
The brush head chatters against my teeth. What can I do about this?
To avoid this, keep the brush head properly oriented, with the bristles placed on the gumline at a slight angle.
