9 Troubleshooting

Warning

•• Never remove the casing of this product.

To keep the warranty valid, never try to repair the product yourself.

If you encounter problems when using this product, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www. philips.com/support). When you contact Philips, make sure that the product is nearby and the model number and serial number are available.

General

No power

•• Make sure that the AC power cord is properly connected.

•• Make sure that there is power at the AC power outlet.

No sound

•• Adjust the volume.

•• When listening to an external device, make sure that the external device is not muted.

No response from the product

•Make sure that the power is available.

•Turn off the product, and then turn it on again.

Poor radio reception

•• Due to the interference from other electrics or building obstacles, the signals become weak. Move the product to a place free of interference.

•• Make sure that the antenna is fully extended. Adjust the position of the antenna.

Clock/alarm setting is erased.

•Power has been interrupted, or the AC power adaptor has been disconnected.

•Set the clock/alarm again.

About Bluetooth connection

Music playback is unavailable on this product even after successful Bluetooth connection.

•• The device cannot be used with this product to play music.

The audio quality is poor after connection with a Bluetooth-enabled device.

•• The Bluetooth reception is poor. Move the device closer to this product or remove any obstacle between.

Cannot connect with this product.

•• The device does not support the profiles required for this product.

•• The Bluetooth function of the device is not enabled. Refer to the user manual of the device to find out how to enable the function.

•• This product is not in the pairing mode.

•• This product is already connected with another Bluetooth-enabled device. Disconnect that device and then try again.

•• Pressto restart the product or switch the product to Bluetooth source again for reconnection.

The paired mobile device connects and disconnects constantly.

•• The Bluetooth reception is poor. Move the device closer to this product or remove any obstacle between.

•• Some mobile phones may connect and disconnect constantly when you make or end calls.This does not indicate any malfunction of this product.

•• For some devices, the Bluetooth connection may be deactivated automatically as a power-saving feature. This does not indicate any malfunction of this product.

EN 19

Page 20 Page 22
Page 21
Image 21
Philips OTT2000 user manual Troubleshooting, General, About Bluetooth connection, Set the clock/alarm again
Page 20 Page 22

OTT2000 specifications

The Philips OTT2000 is a standout in the realm of over-the-top (OTT) streaming devices, designed to deliver an unparalleled home entertainment experience. At the heart of its appeal lies its powerful processing capabilities, enabling seamless navigation and quick access to a broad array of streaming services. This device caters to a variety of user preferences, making it an ideal choice for anyone looking to enhance their viewing experience.

One of the key features of the OTT2000 is its support for high-definition video output. Users can enjoy content in crystal clear 4K resolution, provided they have a compatible display. The device also supports HDR technology, which enhances the overall picture quality by delivering more vibrant colors and improved contrast. This combination ensures that users are treated to a cinematic experience right in their living room.

The OTT2000 excels in connectivity options, featuring multiple HDMI ports, USB inputs, and built-in Wi-Fi. This flexibility allows users to connect other devices, such as soundbars and gaming consoles, while also providing access to the internet for streaming content. Furthermore, the device supports Bluetooth connectivity, enabling easy pairing with wireless headphones and speakers for a more immersive audio experience.

On the software side, the OTT2000 runs on an intuitive operating system that supports a wide range of popular streaming applications, including Netflix, Amazon Prime, Hulu, and many others. The user interface is thoughtfully designed, making it easy to browse through apps, manage content, and access personalized recommendations based on viewing habits.

Moreover, the OTT2000 comes equipped with voice control capabilities, allowing users to search for content and control playback using simple voice commands. This feature adds a layer of convenience, particularly for those who prefer a hands-free approach to managing their entertainment.

The device also places a strong emphasis on security and privacy. With robust parental controls and privacy settings, users can ensure a safe viewing environment for children and maintain control over their personal information.

In summary, the Philips OTT2000 is a feature-rich streaming device that combines advanced technology, user-friendly design, and extensive content options. Its high-definition capabilities, versatile connectivity, and voice control features make it a compelling choice for anyone seeking to elevate their home viewing experience to new heights. Whether it is for binge-watching favorite shows or exploring new movie releases, the OTT2000 positions itself as a top contender in today's competitive market.
Top Page Image Contents