15 Troubleshooting
If GoGear Ariaz is not working properly or the display freezes, you can reset it without losing data:
How do I reset GoGear Ariaz?
•• Insert a pen tip or other object into the reset hole located at the bottom of GoGear Ariaz. Hold until the player shuts down.
•• If the reset option is unsuccessful, follow the steps how to recover GoGear Ariaz with the Philips Device Manager:
1 On your computer, select Start > Programs > Philips Digital Audio Player > Ariaz Device Manager > Philips Device Manager to launch the Philips Device Manager.
2 Turn off GoGear Ariaz before you continue.
3 Press and hold the volume button 
while you connect GoGear Ariaz to your computer.
4 Keep holding the key until the Philips Device Manager acknowledges GoGear Ariaz and enters the recovery mode.
5 On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6 When the recovery is completed, disconnect GoGear Ariaz from your computer.
7 Restart GoGear Ariaz.
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