20 EN
10 Troubleshooting
If MIX is not working properly or the display
freezes, you can reset it without losing data:
How do I reset MIX?
Insert a pen tip or othe r object into the •
reset hole located at the bo ttom of MIX.
Hold until the player shut s down.
If the reset option is unsucce ssful, follow •
the steps how to recover MIX wi th the
Philips Device Manager:
1 On your computer, select Start >
Programs > Philips > Philips MP3 player
> GoGear SA3MXX Device M anager to
launch the Philips Device Manager.
2 Turn off MIX before you continue .
3 Press and hold the volume bu tton
while you connect MIX to you r computer.
4 Keep holding the key until the Philips
Device Manager acknowledges MIX and
enters the recovery m ode.
5 On the computer, click the Repair
button and follow the ins tructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is com pleted,
disconnect MIX from your computer.
7 Restart MIX.