Philips SIN 006XN operating instructions Fault Possible cause Solution

Fault	Possible cause	Solution
The machine does not turn on.	The machine is not connected to the	Connect the machine to the power supply.
	power supply.
The pump is very noisy.	No water in the tank.	Refill with water (par 4.4).
	The “machine ready” switch light (16)	Wait until the “machine ready” switch light
The coffee is too cold.	was off when the switch was pressed.	(16) turns on.
	The filter holder is not inserted for	Preheat the filter holder.
	preheating (sec. 5).
	Cold cups.	Preheat the cups with hot water.
	Non-suitable milk powdered milk,	Use whole milk.
The milk does not froth.	low-fat milk.
It is not possible to prepare a	The Pannarello is dirty.	Clean the Pannarello as described in sec. 9.
cappuccino.	There is no more steam in the boiler.	Prime the circuit (par. 4.5) and repeat the
		operations described in sec. 8.
	Too little coffee in the filter holder.	Add coffee (sec. 5).
The coffee is dispensed too
	The grind is too coarse.	Use a different blend (sec. 6).
fast, no foam builds up.
	Coffee is old or not suitable.	Use a different blend (sec. 6).
	Old or not suitable pod.	Change the pod.
	No water.	Refill with water. (par 4.4).
	The grind is too fine.	Use a different blend (sec. 6).
	Coffee pressed in the filter holder.	Shake the ground coffee.
Coffee does not come out or	Too much coffee in the filter holder.	Reduce the quantity of coffee in the filter
drips only.		holder.
	Knob (5) is open.	Close the knob (5).
	Calcified machine.	Descale the machine (sec. 10).
	The filter in the filter holder is clogged.	Clean the filter (sec. 9).
	Not suitable pod.	Change type of pod.
	The filter holder is incorrectly inserted in	Insert the filter holder correctly (sec. 5).
	the Brew unit.
	Upper edge of the filter holder is dirty.	Clean the rim of the filter holder.
The coffee comes out from
	The gasket of the boiler is dirty or worn.	Clean or replace the gasket.
the side.
	Pod wrongly inserted.	Insert the pod correctly. Make sure it doesn’t
		come out of the filter holder.
	Too much coffee in the filter holder.	Reduce the quantity of coffee by means of
		the measuring scoop.

Please contact an Authorized Service Centre for any faults not covered in the above table or when the suggested solutions do not solve the problem.

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