Problem solving, 6.1 SL50i problems, Possible cause

ENGLISH 17

Chapter 6 - Problem solving

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Solution

Power light does not light up.

No connection to mains power.

Connect the power adapter to the SL50i and to a mains outlet that provides electrical power.

No sound from the audio system.	Audio system is switched off.	Switch on your audio system.

	Volume too low.	Increase volume or switch off mute of your audio set.

	Wrong cable connections.	Check your cable connections; see chapter 2 ‘Installing
		your SL50i’ (page 10-11).

	Wrong audio input.	On your audio system, select the audio input
		you connected the SL50i to.

No music or in poor quality only.

Incompatible codec (media format).	Comply with the supported codecs. Go to
	www.philips.com/streamium to see which codecs are
	currently supported.

Correct codec, but still low quality audio.

Most PC media formats use heavy data compression techniques that lower the audio quality, e.g. compared to CD. Lower quality display is normal.

	Firewall software blocks streaming.	Disable firewall software to test whether it interferes
		with streaming audio. Go to www.philips.com/streamium
		to see what ports you need to open for streaming
		(49153 and 49154 TCP and UDP)

	Digital recording may be	SL50i is not allowed to ignore copy protection.
	copy protected.

The remote control does not function properly.	Out of range.	Move closer to the SL50i and point the remote
		control directly at the IR sensor on the front of the
		SL50i.

	Batteries low.	Replace the batteries.

There is no Ethernet connection on your SL50i rear panel.

Your SL50i is only equipped with a built-in wireless network connection.

A wireless (computer) network is required for operating your SL50i.

The PMM (Philips Media Manager) shows the options ‘Photos and ‘Movies’.

PMM has these options for	To enjoy our full range of wireless possibilities, you
Philips Wireless Multimedia Links.	will need an SL300i or SL400i Wireless Multimedia Link
	that gives you access to photos and movies.

The SL50i does not respond to any of the	Internal error.	Unplug the mains and wait at least 10 seconds
buttons, including the standby button.		before reconnecting it.

The SL50i switches to standby with the	Your SL50i has a thermal shutdown	Disconnect the mains, let the set cool down, improve
Power LED flashing on and off.	that shuts down the set when	ventilation, and reconnect the set to the mains.
	the internal temperature	(If the problem persists, return the set to your dealer.)
	exceeds a certain threshold.

Not all remote control buttons can be used for operating your SL50i.

The buttons you pressed have no function in the current menu.

Functionality of the remote control buttons is dependent on the menu the buttons are used in.