Philips SL50i manual 6.2 PC / Network problems, Problem, Possible cause, 18ENGLISH, Solution

18ENGLISH

6.2 PC / Network problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem Possible cause Solution

The Installation CD will not start. Autorun disabled for your drive.

Double-click ‘My Computer’, then the CD-ROM drive icon and finally ‘Setup.exe’ to start the CD.

The software will not install.	Wrong operating system.	Go to www.philips.com/streamium to see which
		operating systems are supported.

No wireless connection or intermittent drop-out of the wireless connection.

Wireless signal range, speed, and strength can be affected by interference from neighbouring wireless networks and devices. Electro-magnetic devices such as televisions, radios, microwave ovens, and cordless telephones, especially those with frequencies in the

2.4GHz range, may also interfere with wireless transmission.

Switch off wireless devices that interfere with your wireless network connection.

Not all drivers or firmware of your networking products are up to date.

Install the latest drivers and firmware for all your networking products.

Some technologies that improve your networking speed may cause incompatabilities.

Disable all ‘doubling technologies’ (e.g. 22 MBps instead of 11 MBps or 108 MBps instead of 54 MBps).This can be done in the advanced settings of your Wireless USB adapter or Wireless base station.

No display information after pressing the PC LINK button.

PC is switched off.	Switch on your PC.
The Media Manager software is not	Start the Media Manager software.
running.
No wireless network adapter	Connect the wireless network adapter to your PC or
connected or range too long	reposition your wireless adapter.You may check
(weak radio signal).	the link quality by pressing the MENU button and
	selecting Network > Wireless Info > Signal Level.
Network host (PC) or wireless base	Make sure your home network is operational before you
station is switched off.	try to contact a networked computer with the SL50i.
Your wireless base station/network	Add the SL50i MAC address to the list of devices that
router employs MAC filtering and	may connect to your base station/gateway router. (See
prevents the SL50i from connecting	its user manual for how to do this.) Press the MENU
to your network.	button and select: Network > Wireless Info > NIC
	MAC Address to see the wireless MAC address.

Not enough USB bandwidth available for a wireless USB adapter.

If you share the USB bandwidth with other heavy USB bandwidth users (like USB cameras, scanners or rewritable drives, etc.), the remaining bandwidth may not be enough.

Radio interference from other	Check whether a wireless connection can be
(wireless) devices.	established with other devices switched off.
	(e.g. microwave ovens, other wireless devices, etc.)
(Wireless) network problems.	See ‘Advanced network problem solving’ on page
	34 of the extended User Manual on CD-ROM.