14 Troubleshooting

Caution

•Never try to repair the system yourself as this will invalidate the warranty.

•Do not open the system as there is a risk of electric shock.

•If a fault occurs, first check the FAQ points, then consult your dealer or Philips for help.

The WAC7500 is connected to a home network and music skips during play (from any source including HD), what do I do?

•Ensure that the network router is turned on.

•Ensure that the network settings are correct for the selected network (see

section ‘Connect to a home network’).

I cannot hear any sound or the sound is poor, what do I do?

•Press VOL to increase the volume.

•Press the MUTE button again to reactivate the sound output.

The radio reception is poor, what do I do?

•Adjust the antenna for better reception.

•Increase the distance between the WAC7500 and TV or VCR devices.

Is there a maximum distance of transmission between a Philips Wireless Music / Micro Center and the WAC7500 for effective streaming?

Yes.The maximum distance of Wi-Fi transmission is 250m measured in open spaces. However, in a home environment, where solid obstacles such as walls and doors are present, the effective transmission distance is reduced to 50-100m. Reposition the devices if you experience transmission problems.

How do I avoid Wi-Fi interferences from other devices that operate in the same (2.4GHz) frequency spectrum, such as Dect phones or bluetooth devices?

•Move the WAC7500 at least 3m away from such devices.

•

Use a WEP/WPA encryption key when

 

 

 

you create the wireless connection your

ish

 

PC / home network.

•

Change the operating channel on the

Engl

•

interfering devices.

 

Turn the devices in different directions to

 

 

 

minimize interference.

Troubleshooting

The wireless firmware update failed, what do

 

I do?

 

1

Ensure that the PC is connected to the

 

2

Internet.

 

Use an Ethernet cable (sold separately) to

 

3

connect the WAC7500 to the PC.

 

On the PC, launch the WADM to update

 

the firmware.

I have done all the steps described to connect the WAC7500 to my wireless home network, but the WAC7500 is still not connected.

•On the WAC7500, press MENU . Select [Information] > [Wireless] > [Wireless Mode]. Check that the WAC7500 has been changed from Ad hoc mode to Infrastructure mode. Also check that the SSID, IP address,WEP key, or WPA key matches the setup of your wireless home network.

•Try to change the SSID on your router to a more unique name to ensure that it is different from the SSID that your neighbors use for their router.

•The WAC7500 supports wireless and wired connection at the same time.There is a chance that your wireless IP address and your wired IP address are on the same subnet.This will confuse the device. Consider changing the DHCP range of your wireless router so that the wireless IP received by the device is on a different subnet from its wired IP address.

•Try to change the channel of your home network settings on the router.

•On your router, consider using a WPA key instead of a WEP key.When you use a WEP as your encryption key, set all 4 keys to be the same.

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Philips WAC7500 user manual Troubleshooting
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WAC7500 specifications

The Philips WAC7500 is a versatile wireless audio system that merges high-quality sound with modern technology to provide an unparalleled listening experience. Designed for those who prioritize both aesthetics and audio performance, the WAC7500 offers a range of features that make it an ideal choice for any audio enthusiast.

One of the standout features of the WAC7500 is its multi-room audio capability. This system allows users to connect multiple speakers throughout their home, creating a seamless listening experience in every room. With the use of the Philips Streamium app, users can easily control music playback from their smartphones or tablets, ensuring they have complete command over their audio environment.

The WAC7500 utilizes Philips' acclaimed Digital Sound Processing technology, which enhances audio clarity and richness. This technology ensures that whether users are listening to music, podcasts, or streaming content, they experience balanced sound with deep bass and crisp highs. Additionally, the unit supports various audio formats, including MP3, WMA, and AAC, providing flexibility for different media sources.

Connectivity is another key feature of the WAC7500. The system supports both Wi-Fi and Ethernet connections, allowing users to stream music directly from their home network or the internet. It also includes Bluetooth capability, enabling quick and easy pairing with smartphones and tablets. With extensive compatibility, the WAC7500 can access popular streaming services like Spotify, Pandora, and Tidal, offering users a vast library of music at their fingertips.

In terms of design, the Philips WAC7500 boasts a sleek and modern aesthetic, making it a chic addition to any room. Its intuitive interface includes a vibrant display that provides clear feedback on track information and settings. Furthermore, the compact design ensures that it can fit comfortably in various spaces without compromising sound quality.

Overall, the Philips WAC7500 stands out as a powerful solution for anyone looking to elevate their music listening experience. With its trio of essential features—multi-room capability, superior sound processing, and robust connectivity options—it embodies the convergence of style and technology. Whether hosting a party or enjoying a quiet evening at home, users can enjoy rich, immersive sound that transforms the atmosphere.
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