DVR-A05 Software Installation Guide
7. SUPPORT

SOFTWARE TECHNICAL SUPPORT:

For instructions on how to use the included applications, please refer to the program’s electronic
user manual or the HELP menu option within the application. For updates and usage tips,
check regularly with the on-line resources for each bundled program. The websites listed below
link you directly to the appropriate WebPages for the latest software support information, FAQ’s,
product updates and more.

SOFTWARE TECHNICAL SUPPORT:

ArcSoft Showbiz v1.1
ArcSoft Showbiz: http://www.arcsoft.com
Support Homepage http://www.arcsoft.com/products/software/en/showbiz.html
Roxio Easy CD Creator 5.3 Basic
Roxio Products Page http://www.roxio.com
Support Homepage http://support.roxio.com/
Sonic Solutions MyDVD 4.0 with CinePlayer 1.5
Software Homepage http://www.mydvd.com
Support Homepage http://support.mydvd.com/
MyDVD 3 FAQ http://support.mydvd.com/faq/
Pinnacle InstantWrite 6.5
Pinnacle Products Page http://www.vob.de/us/index.htm
Support Homepage http://www.vob.de/us/support.htm
Sonic Telephone Customer Support
OEM customers are subject to a pay-per-incident charge. A fee will be charged to your credit
card and covers the support needed to resolve an issue (available worldwide).
USA and Canada
Pay $29.95 per incident. Call 1-877-DVD-1124
9am - 6pm Pacific Standard Time, USA (weekdays only)
15
Outside the USA and Canada
Pay $29.95 per incident. Call +1-415-893-7065
9am - 6pm Pacific Standard Time, USA (weekdays only)