09

Problem

Check

Remedy

 

 

 

No picture is displayed or the picture is not displayed properly.

Are you using an extremely long cable?

Using an extremely long cable may result in noise. Use a relatively short cable.

Picture freezes and the front

 

• Press  STOP to stop playback, then restart playback.

panel and remote control

 

• If the playback cannot be stopped, press  STANDBY/ON on the

buttons stop working.

 

player’s front panel to turn off the power, then turn the power back on.

 

 

• If the power cannot be turned off, press and hold  STANDBY/ON

 

 

on the player’s front panel for over 5 seconds. The power will turn off.

 

 

 

Motion is unnatural or

 

Change the Pure Cinema setting (page 39).

picture is not clear.

 

 

 

 

 

No picture is displayed or

 

With some discs, it may not be possible to output the video signals from

picture is not output in high

 

the VIDEO output terminal or the COMPONENT VIDEO output

definition when playing BDs.

 

terminals. In this case, connect using an HDMI cable (page 18).

 

 

 

• Picture is disturbed during

 

• This player supports Macrovision analog copy protection technology.

playback.

 

With some TVs (such as with built-in video deck), the picture will not be

• Picture is dark.

 

displayed properly when the copy protected DVD title is played. This is

 

 

not a malfunction.

 

 

• If the player and TV are connected via a DVD recorder/video deck,

 

 

etc., the picture will not be displayed properly due to analog copy

 

 

protection. Connect the player and TV directly.

 

 

 

• Picture is stretched.

Is the TV’s aspect ratio

Read the TV’s operating instructions and set the TV’s aspect ratio

• Picture is cropped.

properly set?

properly.

 

 

 

• Aspect ratio cannot be

Is TV Aspect Ratio properly

Set TV Aspect Ratio properly (page 42).

switched.

set?

 

 

 

 

 

Is 4:3 Video Out properly

Set 4:3 Video Out properly (page 42).

 

set?

 

 

 

 

 

Is DVD 16:9 Video Out

Set DVD 16:9 Video Out properly (page 42).

 

properly set?

 

 

 

 

 

 

When video signals with a resolution of 1080/60i, 1080/60p, 720/60p,

 

 

1080/24p, 1080/50i, 1080/50p or 720/50p are being output from the

 

 

HDMI OUT terminal or the COMPONENT VIDEO output terminals,

 

 

they may be output with an aspect ratio of 16:9 even if TV Aspect Ratio

 

 

is set to 4:3 (Standard) (page 42).

Picture is interrupted.

The picture may be interrupted when the resolution of the recorded video signal switches. Press OUTPUT RESOLUTION to select a setting other than Auto or Source Direct (page 27).

The subtitles cannot be

 

The subtitles cannot be switched for discs recorded on a DVD or BD

switched.

 

recorder.

 

 

 

Sound and picture are not

Is Output Terminal properly

Set Output Terminal properly (pages 23 and 51).

synchronized.

set?

 

 

 

 

 

Is Lip Sync properly set?

Adjust the amount of audio delay with the Lip Sync setting (page 41).

No sound is output.

Sound is not output properly.

Is the disc played back in

No sound is output during slow motion play and forward and reverse

slow motion?

scanning.

Is the disc played back in fast

 

forward or fast reverse?

 

 

 

Are the audio cables properly

• Connect the cable properly according to the connected devices

connected?

(page 18).

 

• Insert the cable firmly and all the way in.

 

Is the audio cable damaged? If the cable is damaged, replace it with a new one.

 

 

Are the connected

Read the operating instructions of the connected components and

components (AV receiver or

check the volume, input, speaker settings, etc.

amplifier, etc.) properly set?

 

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