Problem

•No sound is output.

•Sound is not output properly.

Check

Remedy

Are you trying to listen to the

Audio signals are not output from the HDMI OUT terminal when video

sound of the HDMI OUT

signals are being output from the COMPONENT VIDEO or VIDEO

terminal while watching the

output terminals. When watching the picture of the COMPONENT

picture from the

VIDEO or VIDEO output terminals, connect an optical digital audio

COMPONENT VIDEO or

cable or regular audio cables to listen to the sound (page 21). Once

VIDEO output terminals?

connections are completed, use Setup Navigator to make the player’s

 

settings (page 23).

 

 

Is HDMI Audio Out properly

Set HDMI Audio Out to Auto or PCM. (page 44).

set?

 

 

 

Is Output Terminal properly

When ANALOG AUDIO is selected at Output Terminal, no audio

set?

signals are output from the HDMI OUT or DIGITAL OUT terminal

 

(page 51).

 

 

Is the output video resolution

Use OUTPUT RESOLUTION to switch to the resolution at which the

properly set?

video and audio signals are output (page 27).

 

 

Is the AV receiver or

To listen to 2-channel analog audio, connect to FRONT (L/R) of the

amplifier, etc., connected to

AUDIO OUT terminals (page 13) and set Audio Output Mode to 2

the AUDIO OUT terminals?

Channel (page 43).

 

 

Are the speakers properly

When the AV receiver or amplifier, etc., is connected to the AUDIO

set?

OUT terminals and Audio Output Mode is set to Multi-channel, set

 

Speaker Setup properly (page 47).

09

 

Is a DVI device connected?

The sound will not be output from the HDMI OUT terminal if a DVI

 

 

device is connected. Connect the device to a DIGITAL OUT terminal or

 

 

the AUDIO OUT terminals (page 21).

 

 

 

 

 

For some BDs, audio signals are only output from DIGITAL OUT

 

 

terminal or the HDMI OUT terminal.

 

 

 

Multi-channel sound is not

Is Output Terminal properly

Linear PCM (2-channel) audio signals are output from output terminals

output.

set?

other than the one set at Output Terminal under Audio Out. Set

 

 

Output Terminal properly (page 51).

 

 

 

 

Is the audio output of the

Read the operating instructions of the connected AV receiver or

 

connected AV receiver or

amplifier and check the audio output settings of AV receiver or

 

amplifier, etc., properly set?

amplifier.

 

 

 

 

Is multi-channel sound

Use the menu screen or AUDIO to switch the disc’s sound to multi-

 

selected?

channel.

 

 

 

 

Is the AV receiver or

When the AV receiver or amplifier, etc., is connected to the AUDIO

 

amplifier, etc., connected to

OUT terminals, set Audio Output Mode to Multi-channel (page 43).

 

the AUDIO OUT terminals?

Also, set Speaker Setup properly (page 47).

 

 

 

Noise can be heard when

Is the connected AV receiver

If an AV receiver or amplifier that is not compatible with DTS Digital

outputting DTS Digital

or amplifier compatible with

Surround is connected to the DIGITAL OUT terminal, set DTS Out to

Surround signals from the

DTS Digital Surround?

DTS PCM (page 43).

DIGITAL OUT terminal.

 

 

 

 

 

192 kHz or 96 kHz digital

 

It is not possible to output 192 kHz or 96 kHz digital audio signals from

audio signals cannot be

 

this player’s DIGITAL OUT terminal. The signals are automatically

output from the DIGITAL

 

converted to 48 kHz or less for output.

OUT terminal.

 

 

 

 

 

Secondary audio or

Is HDMI Audio Out properly

When listening to the sound from an HDMI OUT terminal, set HDMI

interactive audio is not

set?

Audio Out to PCM (page 44).

output.

 

 

Are Dolby Digital Out and

When listening to the sound from an DIGITAL OUT terminal, set Dolby

 

 

DTS Out properly set?

Digital Out to Dolby Digital 1, DTS Out to DTS 1 (page 43).

 

 

 

Sound is fast or slow.

When an HDMI cable is

When a Pioneer AV receiver or amplifier compatible with the PQLS

 

connected, are audio signals

function is connected directly to the player’s HDMI OUT terminal using

 

being output from devices

an HDMI cable, the PQLS function is activated when playing discs.

 

connected with cables other

Because of this, the sound output from components other than the

 

than HDMI cables?

ones connected by HDMI cable may be fast or slow. If this happens, set

 

 

PQLS to Off (page 44).

 

 

 

After a disc is inserted,

Are there too many files

When a disc on which files are recorded is inserted, depending on the

Loading stays displayed and

recorded on the disc?

number of files recorded on the disc, loading may take several dozen

playback does not start.

 

minutes.

 

 

 

is displayed in file names,

 

The characters that cannot be displayed on this player are displayed in

etc.

 

.

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