En
Appendix
06
36
<J2L90901A>
Additional information
36
Problem Check Remedy
Sound is not produced or is
distorted.
Is the pause, frame‑by‑frame
forward or reverse, or slow play
mode set?
No sound is output during pause, frame‑
by‑frame forward/
reverse or slow motion
playback.
Are the connected devices (AV
receiver or amplifier, etc.) properly
set?
Refer to the TV’s operating instructions and
check the settings (volume, input, speaker
settings, etc.).
Is the disc scratched? Scratched discs may not play.
Is the disc dirty? Wipe the dirt off the disc (page 44).
Are the audio cords properly con‑
nected?
Connect the cord properly, inserting the
plug all the way in.
Are the audio cords damaged? If the audio cord is damaged, replace it with
a new cord.
Is the player properly connected to
the other devices (AV receiver or
amplifier, etc.)?
Check whether you are mistakenly con‑
nected to the other device’s audio output
terminals, etc.
Check whether you are mistakenly con‑
nected to the AV receiver or amplifier’s
PHONO input terminals, etc.
Is the other device (AV receiver or
amplifier, etc.) connected to the
DIGITAL AUDIO OUT (COAXIAL/
OPTICAL) terminals?
When connected to the DIGITAL AUDIO
OUT (COAXIAL/
OPTICAL) terminals, set
Digital Out to On (page 28).
Refer to the connected AV receiver or ampli‑
fier’s operating instructions and check the
audio signals it supports.
Set Digital Audio Out according to the
audio signals supported by the AV receiver
or amplifier, etc. (page 28).
96 kHz/
88.2 kHz digital audio
signals are not output from the
DIGITAL AUDIO OUT
(COAXIAL/
OPTICAL) termi‑
nals.
Is Digital Out set to On?When connected to the DIGITAL AUDIO
OUT (COAXIAL/
OPTICAL) terminals, set
Digital Out to On (page 28).
Multichannel audio signals are
not output.
Is the audio output properly set
on the connected AV receiver or
amplifier, etc.?
Refer to the connected AV receiver or ampli‑
fier’s operating instructions and check the
audio output settings.
Switch the disc’s audio to multichannel
audio using the menu screen or AUDIO.
Is Digital Audio Out set to audio
signals the AV receiver or ampli‑
fier, etc., supports?
Refer to the connected AV receiver or ampli‑
fier’s operating instructions and check the
audio signals it supports.
Set Digital Audio Out according to the
audio signals supported by the AV receiver
or amplifier, etc. (page 28).