Pioneer PD-D9MK2-K Troubleshooting, Additional information

Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

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Problem

The disc won’t play or is automatically ejected after loading.

Remedy

•Make sure the disc is free from dirt and dust and is not damaged (page 17).

•Check Disc/content format playback compatibility on page 8 to confirm that the disc is compatible with this player.

•Make sure the disc is loaded with the label side face-up and aligned properly in the disc tray guide.

•Condensation inside the player: Allow time for condensation to evaporate. Avoid using the player near an air-conditioning unit.

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	The remote control	• The remote control is too far from the player, or the angle with the remote
	doesn’t seem to work.	sensor is too wide: Use the remote within its operating range (page 12).
		• If you’re trying to switch on using the remote control, make sure the front
		panel POWER button is switched on first.
		• The battery is exhausted: Replace the battery (page 7).

	No audio, or audio is	• Check that the disc is not damaged, and free from dust and dirt (page 17).
	distorted.	• Check that all interconnects are firmly inserted.
		• Check that the plugs and terminals are free of dirt, oxide, etc. and clean if
		necessary. Also check the cable for damage.
		• Make sure the player’s output is not connected to the amplifier’s phono
		(turntable) inputs.
		• Check your amplifier/receiver’s settings (volume, input function, speaker
		settings, etc.).

	The analog audio is OK,	• Make sure that Pure Audio feature is switched off (page 16).
	but there appears to be	• SACDs do not output digital audio. The signal is heard through the player’s
	no digital audio signal.	analog audio outputs.

	Noticeable difference in	• This is due to differences in the audio format and is not a malfunction.
	SACD and CD volume.
	SACD and CD volume.

	Cannot play	• This player is not compatible with multichannel audio.
	multichannel audio.	• This player is not compatible with multichannel audio.
	multichannel audio.

	Settings are erased.	• If you have switched the unit off (using the front panel POWER button) for
		more than 30 days, all settings will be erased.

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Note

•Static electricity or other external influences may cause malfunctioning of this unit. In this case, unplug the power cord and then plug back in. This will usually reset the unit for proper operation. If this does not correct the problem, please consult your nearest Pioneer service center.