18ENGLISH
6.2 PC / Network problems
Check the Support section on www.philips.com/streamium for the latest information on problem solving.
Problem | Possible cause | Solution |
The Installation CD will not start. | Autorun disabled for your drive. |
The software will not install. | Wrong operating system. | Go to www.philips.com/streamium to see which |
|
| operating systems are supported. |
No wireless connection or intermittent
Wireless signal range, speed, and strength can be affected by interference from neighbouring wireless networks and devices.
2.4GHz range, may also interfere with wireless transmission.
Switch off wireless devices that interfere with your wireless network connection.
Not all drivers or firmware of your networking products are up to date.
Install the latest drivers and firmware for all your networking products.
| Some technologies that improve |
| your networking speed may cause |
in | compatabilities. |
Disable all ‘doubling technologies’ (e.g. 22 MBps instead of 11 MBps or 108 MBps instead of 54 MBps).This can be done in the advanced settings of your Wireless USB adapter or Wireless base station.
No display information after pressing the PC LINK button.
you
PC is switched off. | Switch on your PC. |
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The Media Manager software is not | Start the Media Manager software. |
running. |
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No wireless network adapter | Connect the wireless network adapter to your PC or |
connected or range too long | reposition your wireless adapter.You may check |
(weak radio signal). | the link quality by pressing the MENU button and |
| selecting Network > Wireless Info > Signal Level. |
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|
Network host (PC) or wireless base | Make sure your home network is operational before |
station is switched off. | try to contact a networked computer with the SL50i. |
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Your wireless base station/network | Add the SL50i MAC address to the list of devices that |
router employs MAC filtering and | may connect to your base station/gateway router. (See |
prevents the SL50i from connecting | its user manual for how to do this.) Press the MENU |
to your network. | button and select: Network > Wireless Info > NIC |
| MAC Address to see the wireless MAC address. |
Not enough USB bandwidth available for a wireless USB adapter.
If you share the USB bandwidth with other heavy USB bandwidth users (like USB cameras, scanners or rewritable drives, etc.), the remaining bandwidth may not be enough.
Radio interference from other | Check whether a wireless connection can be |
(wireless) devices. | established with other devices switched off. |
| (e.g. microwave ovens, other wireless devices, etc.) |
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(Wireless) network problems. | See ‘Advanced network problem solving’ on page |
| 43 of the extended User Manual on |