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USB interface

Symptoms

Causes

Remedies

The folders/files stored on a

The folders/files are currently stored

Store the folders/files in the FAT region.

USB memory device are not

in a region other than the FAT (File

 

displayed.

Allocation Table) region.

 

 

The number of levels in a folder is

Limit the maximum number of levels in a folder to 9 (page

 

more than 9.

41).

 

 

 

 

The audio files are copyrighted.

Copyrighted audio files stored on a USB memory device

 

 

cannot be played back (page 41).

A USB memory device is

The USB memory device does not

Try using a USB memory device compatible with the mass

not recognized.

support the mass storage class

storage class specifications. Note that there are cases

 

specifications.

where even the audio files stored on a USB memory device

 

 

compatible with the mass storage class specifications are

 

 

not played back on this receiver (page 41).

 

 

Connect the USB memory device and switch on this

 

 

receiver (page 31).

 

A USB hub is currently being used.

This receiver does not support USB hubs (page 41).

 

This receiver recognizes the USB

Switch off and on again this receiver.

 

memory device as a fraud.

Reconnect the USB device with the receiver switched off.

 

 

 

 

Change to an input other than iPod/USB, then set the input

 

 

back to iPod/USB.

 

 

 

A USB memory device is

Some formats of USB memory

Check whether the format of your USB memory device is

connected and displayed,

devices, including FAT 12, NTFS, and

either FAT 16 or FAT 32. Note that the FAT 12, NTFS, and

but the audio files stored

HFS, cannot be played back on this

HFS formats cannot be played back on this receiver (page

on the USB memory device

receiver.

41).

cannot be played back.

The file format cannot be properly

See the list of file formats that can be played back on this

 

 

played back on this receiver.

receiver (page 42).

 

 

 

iPod

Symptoms

Causes

Remedies

iPod is not recognized.

This receiver recognizes the iPod as

Switch off and on again this receiver.

 

a fraud.

 

 

Reconnect the iPod with the receiver switched off.

 

 

 

 

 

 

 

Change to an input other than iPod/USB, then set the input

 

 

back to iPod/USB.

FAQ

Network

Symptoms

Causes

Remedies

Cannot access the network.

The LAN cable is not firmly con-

Firmly connect the LAN cable (page 30).

 

nected.

 

 

 

 

 

The router is not switched on.

Switch on the router.

 

 

 

 

Internet security software is cur-

There are cases where a component with Internet security

 

rently installed in the connected

software installed cannot be accessed.

 

component.

 

 

 

 

 

The audio component on the net-

Switch on the audio component on the network before

 

work which has been switched off is

switching on this receiver.

 

switched on.

 

 

 

 

Playback does not start

The component is currently discon-

Check whether the component is properly connected to

while “Connecting...” con-

nected from this receiver or the

this receiver or the power supply.

tinues to be displayed.

power supply.

 

The PC or Internet radio is

The corresponding IP address is not

Switch on the built-in DHCP server function of your router,

not properly operated.

properly set.

or set up the network manually according to your network

 

 

environment (page 83).

 

The IP address is being automati-

The automatic configuration process takes time. Please

 

cally configured.

wait.

 

 

 

The audio files stored on

Windows Media Player 11 or

Install Windows Media Player 11 or Windows Media Player

components on the net-

Windows Media Player 12 is not cur-

12 on your PC (page 50).

work, such as a PC, cannot

rently installed on your PC.

 

be played back.

 

 

Audio files recorded in MPEG-4

Audio files recorded in MPEG-4 AAC or FLAC cannot be

 

 

AAC or FLAC are being played back

played back on Windows Media Player 11 or Windows

 

on Windows Media Player 11 or

Media Player 12. Try using another server. Refer to the

 

Windows Media Player 12.

operation manual supplied with your server.

 

The component connected to the

Check whether the component is affected by special cir-

 

network is not properly operated.

cumstances or is in the sleep mode.

 

 

Try rebooting the component if necessary.

 

The component connected to the

Try changing the settings for the component connected to

 

network does not permit file sharing.

the network.

 

The folder stored on the component

Check the folder stored on the component connected to

 

connected to the network has been

the network.

 

deleted or damaged.

 

 

Network connections could be

Check the computer’s network settings, security settings,

 

restricted due to the computer’s net-

etc.

 

work settings, security settings, etc.

 

Cannot access the com-

The component connected to the

If the client is automatically authorized, you need to enter

ponent connected to the

network is not properly set.

the corresponding information again. Check whether the

network.

 

connection status is set to “Do not authorize”.

 

There are no playable audio files on

Check the audio files stored on the component connected

 

the component connected to the

to the network.

 

network.

 

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