Activesync Troubleshooting, Windows, Information

Contents

WIRELESS SYNC WELCOME TO VERIZON WIRELESSUSER MANUAL PN-820 IMPORTANT INFORMATION WELCOME HOMEChapter CONTENTSUNLOCKChapter CHAPTER 1. BEFORE USING YOUR PHONE CHAPTER 3. MEMORY FUNCTION CONTENTS MMS Chapter VIEWChapterCONTENTS CHAPTER 5. VOICE MAIL & MESSAGING MESSAGING SETTINGS CONTENTS GO TOChapterA CONTENTSCHAPTER 6. PICTURES & VIDEOS, CAMERA, FUN & GAMES RECEIVEChapter ADJUSTChapterCONTENTS FORChapter CONTENTSFCC HEARING-AIDCOMPATIBILITY HAC REGULATIONS MEMO Chapter BEFORE USING YOUR PHONE ACTIVATING YOUR PHONE SETTING UP YOUR VOICEMAIL SET UP VOICEMAILHCHECK VOICEMAIL Standard Battery INSIDE THE PACKAGEHandset Stereo Ear-mic END/Power Key HANDSET DESCRIPTIONEarpiece Left and Right HOME SCREEN HOME SCREEN CUSTOMIZATIONHANDSET DESCRIPTION Indicator HOME SCREEN ICONSHANDSET DESCRIPTION Meaning HANDSET DESCRIPTION IndicatorMeaning Keys BATTERY INSTALLATION BATTERY USAGE BATTERY REMOVAL BATTERY1 USAGEBATTERY USAGE pressure when removing the battery BATTERY USAGE BATTERY CHARGINGHPOWER CONNECTION •Fully charge the battery before use BATTERY USAGE H BATTERY USAGE TIMESBATTERY STANDBY TIME BATTERY HANDLING INFORMATIONH BATTERY USAGEDON’Ts MEMO TURNING THE PHONE ON/OFF USING THE QUICK LIST BASIC OPERATIONChapter BASIC FUNCTIONS MAKING AN EMERGENCY CALL TURNING THE PHONE ON/OFF TURNING THE PHONE ONTURNING THE PHONE OFF Select this command USING THE QUICK LIST BASIC FUNCTIONS 2MAKE A CALL BY ENTERING A CONTACT NAMEMAKE A CALL BY ENTERING A PHONE NUMBER MAKE A CALL FROM AN OPEN CONTACT MAKE A CALL FROM A HYPERLINK PHONE NUMBERBASIC FUNCTIONS MAKE A CALL FROM THE CONTACT LIST ANSWER A CALL BY PRESSING ANY KEYBASIC FUNCTIONS ANSWER OR POSTPONE A SECOND CALL ANSWER OR IGNORE A CALLINSERT A MANUAL PAUSE IN A DIALING SEQUENCE BASIC FUNCTIONS >Contacts BASIC FUNCTIONS UNLOCK THE KEYPAD LOCK THE KEYPADBASIC FUNCTIONS 2Select Key lock and press O OK TURN VOICE PRIVACY ON OR OFF SET THE DATE AND TIMEBASIC FUNCTIONS BASIC FUNCTIONS SET THE IDLE TIMER CHANGE THE HOME SCREEN APPEARANCE VIEW OPERATING SYSTEM INFORMATIONBASIC FUNCTIONS EXPLORE FILES AND FOLDERS ENTER OWNER INFORMATIONBASIC FUNCTIONS 2Complete the following UNLOCK YOUR PHONE QUICKLY LOCK YOUR PHONE4 Press Menu, and navigate through the folders listed there SET THE ALARM SILENCE THE RING TONE OF AN INCOMING CALLBASIC FUNCTIONS MAKING AN EMERGENCY CALL LOCATION ON/E911ONLYcircumstances, even if you have locked the phone Chapter MEMORY FUNCTIONThis chapter addresses memory functions including MAKE A CALL ENTERING TEXT AND NUMBERS MAKE A CALL History using the Navigation KeySelect the name or phone number to call Press S CHANGE THE MULTIPRESS TIMEOUT ENTERING TEXT AND NUMBERSENTERING TEXT AND NUMBERS DELETE CHARACTERS ENTER A SYMBOLENTER A SPACE 2 To backspace and delete an entire text or ENTER PUNCTUATION IN MULTIPRESS MODE ENTER NUMBERS IN TEXT BOXESENTER PUNCTUATION IN T9 MODE ENTERING TEXT AND NUMBERS ENTER TEXT IN T9 MODE 2 On the popup menu, select T9 and press OENTERING TEXT AND NUMBERS TURN ON CAPS LOCK START A NEW LINEENTER THE PLUS SIGN FOR INTERNATIONAL CALLS ENTERING TEXT AND NUMBERS ENTERING TEXT AND NUMBERS CHANGE THE INPUT MODE CREATING A CONTACT CARD FOR A CALLER MEMO CONTACTS CALL HISTORY SETTINGS MENU FUNCTIONERROR REPORTING PROFILES SECURITY SOUNDS Chapter CONTACTS 2 Select Contacts using the Navigation Key andCREATE A NEW CONTACT press O OK CONTACTS BEAM A CONTACT CALL A CONTACT FROM THE CONTACT LIST CALL A CONTACT FROM CONTACT INFORMATIONPress O OK or S CONTACTS CHANGE THE DEFAULT NUMBER FOR A CONTACT DELETE A CONTACTCONTACTS FILTER THE CONTACT LIST FIND A CONTACTCONTACTS SEND AN E-MAILTO A CONTACT SEND A TEXT MESSAGE TO A CONTACTCONTACTS 5When finished making changes, press Done VIEW AND EDIT CONTACT INFORMATIONCONTACTS 2Select Contacts and press O OK CONTACTS ADD A PICTURE TO A CONTACT CONTACTS REMOVE A PICTURE FROM A CONTACT2Select Contacts and press O OK 3Select a contact, and press O OK CONTACTS ASSIGN A CATEGORY TO A CONTACT CREATE A SPEED DIAL ASSIGN A RING TONE TO A CONTACTPress the right soft key > Menu select Edit and press O OK USING SPEED DIALS 7 Press DoneCONTACTS VIEW AND EDIT A SPEED DIAL DELETE A SPEED DIALCONTACTS CALL HISTORY VIEW CALL TIMERS VIEW DETAILS ABOUT A CALL RESET CALL TIMERSmenu and press O OK CALL HISTORY CALL HISTORY CREATE A CONTACT FROM CALL HISTORY DIAL THE LAST NUMBER CALLED DELETE AN ITEM FROM CALL HISTORYPress the right soft key > Menu, then select Delete from the popup menu FIND A CONTACT FROM CALL HISTORY INSERT AN INTERNATIONAL COUNTRY CODECALL HISTORY CALL HISTORY SEND AN E-MAILMESSAGE FROM CALL HISTORY ACCESSIBILITY SETTINGS SETTINGS SETTINGS POWER MANAGEMENT SETTINGS REGIONAL SETTINGS SELECT DEFAULT BAND DISPLAY YOUR PHONE NUMBERSETTINGS DISPLAY YOUR ESN DISPLAY YOUR SOFTWARE VERSIONSETTINGS DISPLAY YOUR HARDWARE VERSION HDISPLAY YOUR PRL VERSIONSETTINGS DISPLAY YOUR ERI VERSION TURN ERI ALERT ON / OFFSETTINGS TURN ERI BANNER ON / OFF REMOVE A PROGRAMSETTINGS SETTINGS SELECT NAM SETTINGS SELECT TTY MODE2Select Settings and press O OK 3Scroll to Call Options and press O OK TURN ERROR REPORTING ON / OFF ERROR REPORTING PROFILES VIEW THE LIST OF PROFILES4EDIT A PROFILE access the Quick List CHANGE THE CURRENT PROFILEPROFILES 2Select a different profile from the list ENABLE THE DEVICE LOCK SECURITY3 Scroll to Security and press O OK SECURITY DISABLE THE DEVICE LOCK SECURITY VIEW A CERTIFICATE SECURITY DELETE A CERTIFICATE SECURITY RESET DEFAULT CHANGE OR TURN SOUNDS ON OR OFF SOUNDS 2Select Settings and press O OK DELETE A SOUNDSOUNDS 3Scroll to Sounds and press O OK COPY A SOUND FROM YOUR PC TO YOUR PHONE SOUNDS2On your PC, copy the sound file you want CALENDAR TOOLS DELETE AN APPOINTMENT TOOLS TOOLS UPDATE AN APPOINTMENT VIEW APPOINTMENTS FOR THE WEEK TOOLS VIEW YOUR AGENDA FOR A SPECIFIC DATE TOOLS MAKE AN APPOINTMENT RECURRING TOOLS ASSIGN A CATEGORY TO AN APPOINTMENT TOOLS 4Scroll to Month view and click O OK TOOLS TOOLS TASKS CHANGE A COMPLETED TASK TO INCOMPLETE TOOLS Select Delete Task and press O OK MenuTOOLS DELETE A TASK LOCATE A TASK TOOLS TOOLS CALCULATOR TOOLS VOICE NOTES LISTEN TO A VOICE NOTE TOOLS RENAME A VOICE NOTE TOOLS2Select the voice note to delete 3Press Menu then select Rename and press O OK MEMO MESSAGING SETTINGS E-MAIL SETTINGS MODEM VOICE MAIL & MESSAGINGChapter VOICEMAIL TEXT MESSAGING MMS MESSAGING CALL YOUR VOICE MAILBOX VOICEMAIL CREATE A TEXT MESSAGE TEXT MESSAGING want to delete DELETE ALL TEXT MESSAGES6 Press Menu “1 Delete” TEXT MESSAGING BE NOTIFIED WHEN A TEXT MESSAGE IS DELIVERED you receive a notification on your phoneTEXT MESSAGING CREATE AN MMS MMS MESSAGING MMS MESSAGING To cancel a message, Press Menu Cancel Message9Select “Confirm” 10Select O OK to send the message MMS MESSAGING MMS MENU OPTIONSMenu option Description You can edit page properties such as page duration MMS MESSAGING VIEW MMS MESSAGES SELECT MMS IN THE LIST OF MESSAGE TYPEMMS MESSAGING information about current MMS message, such 9 Press Menu Details to show detailedas message size, sender… MMS MESSAGING MMS SETTINGS 2Press “7 MMS Settings”MMS MESSAGING START MMS CLIENT USE MMS CLIENT2 Select MMS, press O OK for a list of Inbox messages CHANGE MESSAGING ACCOUNT OPTIONS MESSAGING SETTINGSCHANGE HOW THE MESSAGE LIST DISPLAYS 4 Select the type of options to change MESSAGING SETTINGS CREATE A MESSAGE FROM A CONTACT CARD CREATE AN E-MAILMESSAGE E-MAIL E-MAIL OVERVIEW OF E-MAILSECURITY DIGITALLY SIGN A MESSAGE HDOWNLOAD A COMPLETE E-MAILMESSAGEE-MAIL ENCRYPT A MESSAGE DOWNLOAD AN ATTACHMENTE-MAIL 2Press New 3Press Menu Message Options MARK A FOLDER FOR SYNCHRONIZATION ADD A PICTURE TO AN E-MAILMESSAGEE-MAIL E-MAIL sender to report the problem1Open the message that has been digitally signed 3Press Menu Check Certificate SEND AND RECEIVE INTERNET E-MAILMESSAGES 5ADD A VOICE RECORDING TO AN E-MAILMESSAGEE-MAIL 2Select an account 3Press Menu Option New Account E-MAIL Setting SET UP AN INTERNET E-MAILACCOUNT MANUALLYE-MAIL Description Outgoing mail E-MAIL 2Select an account 3Press Menu Option New Account E-MAIL SETTINGS CREATE AND ADD A SIGNATURE TO MESSAGES DELETE A MESSAGE DELETE AN ACCOUNTSETTINGS SETTINGS EDIT PREDEFINED TEXT EMPTY THE DELETED ITEMS FOLDER FORWARD A MESSAGESETTINGS INSERT PREDEFINED TEXT INTO A MESSAGE MARK A MESSAGE AS READ OR UNREADSETTINGS SETTINGS MOVE A MESSAGE TO A DIFFERENT FOLDER QUICKLY MOVE BETWEEN ACCOUNTS OPEN A MESSAGESETTINGS message in the list, press left Navigation Key SEND A MESSAGE DRAFT 5REPLY TO A MESSAGESETTINGS SETTINGS RESPOND TO A MEETING REQUEST SAVE A DRAFT OF A MESSAGE SPECIFY THE LANGUAGE FOR READING A MESSAGESETTINGS STOP ADDING A SIGNATURE TO MESSAGES VIEW AN ATTACHMENTSETTINGS VIEW MESSAGE FOLDER CONTENTS VIEW THE INBOX MESSAGE LISTSETTINGS WHAT IS SSL? VIEW THE LIST OF ACCOUNTSSETTINGS ACTIVATE THE USB MODEM MODEM MODEM DEACTIVATE THE USB MODEM MEMO PICTURES & VIDEOS CAMERA FUN & GAMES ChapterPICTURES & VIDEOS CAMERA CONTROLS GAMES SELECT VIDEO QUALITY PICTURES & VIDEOS COPY AN IMAGE TO YOUR PHONE PICTURES & VIDEOS1Connect the phone to your PC PICTURES & VIDEOS TAKE PICTURES USING A TIMER PICTURES & VIDEOS SELECT WHERE PICTURES ARE SAVED CREATE A PICTURES FOLDER EDIT A PICTUREPICTURES & VIDEOS Menu Cancel VIEW PICTURES AS A SLIDE SHOWPICTURES & VIDEOS To undo an edit, press Menu Undo PICTURES & VIDEOS SET A PICTURE AS THE HOME SCREEN PICTURES & VIDEOS SEND A PICTURE SAVE A COPY OF A PICTURE VIEW PICTURES ON YOUR PHONEPICTURES & VIDEOS VIDEO CAMERARECORD A VIDEO PICTURES & VIDEOS TAKE A PICTURE PLAY RECORDED FILETAKE A PICTURE MULTISHOT 5Not supports SelfTimer on recording SNAPSHOT VIEWING SAVED FILEPICTURES & VIDEOS GENERAL OPTION CAMERA CONTROLS Description CAMERA CONTROLS CAMERA CONTROLS CAMERA OPTIONS CAMERA CONTROLS Choose Resolution in list CAMERA CONTROLS CAMCORDER OPTIONS CAMERA CONTROLS Choose camcorder resolution in list CAMERA CONTROLS Hardware ButtonCamera/Camcorder Function SOLITAIRE GAMES GAMES BUBBLE BREAKERPLAY SOLITAIRE OVERVIEW OF BUBBLE BREAKER START BUBBLE BREAKER GAMES GAMES To reset all your statistics, press ResetView Bubble Breaker statistics •Games: the total number of games played MOBILE INTERNET EXPLORER USING INTERNET EXPLORER BROWSER MENUChapter ADD A WEB PAGE TO THE FAVORITES LIST MOBILE INTERNET EXPLORER MOBILE INTERNET EXPLORER CHANGE CONNECTION OPTIONS CHANGE WEB PAGE DISPLAY OPTIONS MOBILE INTERNET EXPLORER2Select one of web site 3Press Menu View CREATE A NEW FOLDER IN FAVORITES CLEAR HISTORY, COOKIES, OR TEMPORARY FILESMOBILE INTERNET EXPLORER DISCONNECT FROM THE INTERNET DELETE A FAVORITEMOBILE INTERNET EXPLORER 2Press Favorites 3Select the favorite to delete EDIT A FAVORITE GO TO A LINKMOBILE INTERNET EXPLORER GO TO A WEB PAGE GO TO A WEB PAGE IN THE HISTORY LISTMOBILE INTERNET EXPLORER REFRESH A WEB PAGE OPEN INTERNET EXPLORER1 On a Web page, press C key repeatedly until the page appears VIEW A LIST OF RECENTLY-VISITEDWEB PAGES VIEW A FAVORITEMOBILE INTERNET EXPLORER 2Press Favorites 3Select a favorite and press Go CHANGE THE SIZE OF TEXT ON WEB PAGES MOVE A FAVORITE TO A FOLDER1 From the Home screen, press Start and select Internet Explorer SHOW OR HIDE PICTURES ON WEB PAGES VIEW A PAGE IN FULL SCREEN MODEMOBILE INTERNET EXPLORER MOBILE INTERNET EXPLORER SEND A LINK VIA E-MAIL MOBILE INTERNET EXPLORER ADJUST THE SCROLLING SPEED ACTIVESYNC ACTIVESYNC TROUBLESHOOTING PC CONNECTIVITY BLUETOOTH AND ACTIVESYNCBLUETOOTH CONNECTING TO YOUR PC Chapter ACTIVESYNC INSTALL AND SET UP ACTIVESYNC ACTIVESYNC SET UP AN EXCHANGE SERVER CONNECTION ACTIVESYNC CHANGE ACTIVESYNC SETTINGS ACTIVESYNC SCHEDULE SYNCHRONIZATION AS ITEMS ARRIVE ACTIVESYNC CHANGE THE SYNCHRONIZATION SCHEDULE VIEW INFORMATION ABOUT SYNC STATUS START AND STOP SYNCHRONIZATIONACTIVESYNC 2Press the left soft key < Sync and press O OK ACTIVESYNC CHANGE SETTINGS FOR AN INFORMATION TYPE CONNECT TO A PC USING CHARGEABLE USB CABLE CONNECT THE PHONEACTIVESYNC ACTIVESYNC CONNECT TO A PC USING BLUETOOTH ACTIVESYNC CHANGE E-MAILSECURITY OPTIONS 3Select E-mail,and press Settings EXCLUDE AN E-MAILADDRESS FROM REPLY ALLACTIVESYNC 2Press Menu Options ACTIVESYNC SUPPORT CODE TROUBLESHOOTER ACTIVESYNC TROUBLESHOOTINGTroubleshooting Error Message Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows Troubleshooting ACTIVESYNC TROUBLESHOOTINGError Message Windows ACCEPT A BLUETOOTH PARTNERSHIP BLUETOOTH BLUETOOTH CREATE A BLUETOOTH PARTNERSHIP BLUETOOTH END A BLUETOOTH PARTNERSHIP BLUETOOTH MAKE YOUR DEVICE DISCOVERABLE BLUETOOTH RENAME A BLUETOOTH PARTNERSHIP BLUETOOTH TURN BLUETOOTH ON AND OFF3Select Bluetooth and press O OK 2Scroll to Connections and press O OK BLUETOOTH RECEIVE BEAMED INFORMATION2Scroll to Connections and press O OK 3Select Beam and press O OK BLUETOOTH RECEIVE INCOMING BEAMS2Scroll to Connections and press O OK 3Select Beam and press O OK BLUETOOTH BEAM AN ITEM BLUETOOTH SET UP A BLUETOOTH-ENABLEDHEADSET BLUETOOTH SET UP A STEREO HEADSET BLUETOOTH TURN WIRELESS POWER ON OR OFF BLUETOOTH CONNECT TO INTRANET URLS 2Scroll to Connections and press O OK BLUETOOTH3Press Menu then Advanced your Internet Connection back to Automatic BLUETOOTH EDIT A VPN CONNECTION2Scroll to Connections and press O OK 3Select VPN and press O OK OVERVIEW OF BLUETOOTH VIRTUAL COM PORTS CONNECTING TO YOUR PCOUTGOING COM PORT INCOMING COM PORT CONNECTING TO YOUR PC SET UP AN INCOMING BLUETOOTH COM PORT CONNECTING TO YOUR PC SET UP AN OUTGOING BLUETOOTH COM PORT CONNECTING TO YOUR PC CREATE A DIAL-UPCONNECTION2Scroll to Connections and press O OK 3Select Dial-upand press O OK CONNECTING TO YOUR PC CREATE A PROXY CONNECTION2Scroll to Connections and press O OK 3Select Proxy and press O OK CONNECTING TO YOUR PC CREATE A VPN CONNECTION DELETE A DIAL-UPCONNECTION DELETE A PROXY CONNECTIONCONNECTING TO YOUR PC CONNECTING TO YOUR PC DELETE AN INTRANET URL EDIT A DIAL-UPCONNECTION DELETE A VPN CONNECTION3 Select Dial-upand press O OK CONNECTING TO YOUR PC CONNECTING TO YOUR PC EDIT A PROXY CONNECTION CONNECTING TO YOUR PC EDIT AN INTRANET URL VOICE COMMAND VOICE COMMANDChapter 1 - ADJUST THE MICROPHONE VOICE COMMAND2 - SET THE VOICE COMMAND BUTTON 3 - TRY OUT VOICE COMMAND TO LEARN MORE TRY OUT MORE COMMANDSVOICE COMMAND 3In a clear voice say, “Help” VOICE COMMAND USING THE VOICE COMMAND BUTTON VOICE COMMAND MAKING PHONE CALLS<CONTACT> SUPPORTS THE FOLLOWING FORMATS <LOCATION> REPRESENTS ONE OF THESE PHONE NUMBERS WHEN CONFIRMING, SAY VOICE COMMANDWHEN ASKED WHICH LOCATION, SAY EXAMPLES SHOWING CONTACTS VOICE COMMAND<CONTACT> SUPPORTS THE FOLLOWING FORMATS VOICE COMMAND READING APPOINTMENTSVARIATIONS FOR NEXT VARIATIONS FOR TODAY PLAYING MUSIC VOICE COMMANDNOTES VOICE COMMAND STARTING PROGRAMSEXAMPLES VARIATIONS GETTING PHONE STATUS GETTING VOICE COMMAND HELPVOICE COMMAND VARIATIONS GENERAL OPTIONS PERSONALIZATIONVOICE COMMAND Availability CALENDAR OPTIONS PHONE OPTIONSMEDIA OPTIONS VOICE COMMAND VOICE COMMAND GENERAL TIPS VOICE COMMAND PHONE AND CONTACT TIPS READING APPOINTMENTS TIPS PLAYING MUSIC TIPSVOICE COMMAND VOICE COMMAND STARTING PROGRAMS TIPS TROUBLESHOOTING VOICE COMMANDGENERAL TROUBLESHOOTER •Pause longer before speaking VOICE COMMAND PHONE AND CONTACT TROUBLESHOOTER VOICE COMMANDREADING APPOINTMENTS TROUBLESHOOTER PLAYING MUSIC TROUBLESHOOTER STARTING PROGRAMS TROUBLESHOOTER VOICE COMMAND MEMO SDGSD SAFETY AND WARRANTY ChapterC H C H 10 EXPOSURE TO RADIO FREQUENCY SIGNALS SAFETY INFORMATION FOR WIRELESS HANDHELD PHONESRead this information before using your Handheld ANTENNA CARE DRIVING SAFETY SAFETY INFORMATION FOR WIRELESS HANDHELD PHONESC H 10 SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES ELECTRONIC DEVICESPACEMAKERS OTHER MEDICAL DEVICES AIRCRAFT SAFETY INFORMATION FOR WIRELESS HANDHELD PHONESBLASTING AREAS POTENTIALLY EXPLOSIVE ATMOSPHERES PRECAUTIONS SAFETY INFORMATION FOR WIRELESS HANDHELD PHONESC H 10 WARNING! Read this Information before using SAFETY INFORMATION FOR FCC RF EXPOSUREBODY-WORNOPERATION C H 10 C H 10 SAR INFORMATION The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of SAR INFORMATIONC H 10 FCC ID : JYCPC-8200N C H 10 C H 10 FDA CONSUMER UPDATE 1. Do wireless phones pose a health hazard?C H 10 FDA CONSUMER UPDATE 3. What kinds of phones are the subject of this update?C H FDA CONSUMER UPDATE 7.How can I find out how much radiofrequency energy exposure I can get by using my wireless phone?C H 10 10. What about children using wireless phones? FDA CONSUMER UPDATE12.Where can I find additional information? C H PROTECT YOUR WARRANTY MANUFACTURER’S WARRANTY 12 MONTH LIMITED WARRANTYC H 10 MANUFACTURER’S WARRANTY When sending your wireless device to UTStarcom Personal Communications for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service. This includes all contact lists, downloads i.e. third-partysoftware applications, ringtones, games and graphics and any other data added to your device. In addition, if your wireless device utilizes a SIM or Multimedia card, please remove the card before submitting the device and store for later use when your device is returned, UTStarcom Personal Communications is not responsible for and does not guarantee restoration of any third-partysoftware, personal information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not, returned to UTStarcom Personal Communications for repair or serviceC H 10 IN USA UTStarcom Personal Communication MANUFACTURER’S WARRANTY MEMO MEMO MEMO

UTStarcom PN-820 Activesync Troubleshooting, Activesync Support Code Troubleshooter, Windows

Models: PN-820