UTStarcom PN-820 Voice Command, Phone And Contact Troubleshooter, Playing Music Troubleshooter

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VOICE COMMAND

PHONE AND CONTACT TROUBLESHOOTER

These are common questions users have about using Voice command with their phones.

I can’t use Voice Command during a call – Voice Command is

temporarily disabled during phone calls.

I say a contact name but it is not recognized –

•Contacts without phone numbers cannot be called. Make sure that this contact has at least one phone number.

•Sometimes contacts are filed as a different name. Make sure that the name displayed in the contact list is the same as the first, middle, last name (or company) of the contact.

•Sometimes names have pronunciations that are not apparent to Voice Command. Try changing the spelling of the name.

I can’t access my contacts – Contacts may become unavailable due to insufficient memory. Try increasing the amount of program memory, or synchronizing fewer contacts to the device.

READING APPOINTMENTS TROUBLESHOOTER

Calendar reminders are not being announced

•Verify that the Announce Calendar Reminders option is enabled.

•If you want appointments announced during meetings, make sure that the Only during free time option is not enabled.

•See Personalization for more information on these options.

PLAYING MUSIC TROUBLESHOOTER

Playing the first song takes a long time – Store all your tracks in one folder for fastest access to media.

My device cannot find my files – If your device cannot find files on your storage card, try removing it and re-inserting it.

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