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ACTIVESYNC TROUBLESHOOTING

Windows

Windows

 

Troubleshooting

Mobile Version

Mobile 2003

Error Message

5.0 Support

Support Code

information

 

Code

(if different)

 

 

0x8502000A

0x8004227D

The server could

This condition is generally

 

 

not be reached. This

temporary. Try to sync

 

 

can be caused by

again later.

 

 

temporary network

 

 

 

conditions.

 

0x8502000B

 

Cannot connect with

This is typically caused by

 

 

current connection

not having a valid network

 

 

settings. To change

or modem connection set

 

 

your connection

up. Check your connection

 

 

setting, tap Settings.

settings and try to sync

 

 

 

again.

0x8502000C

0x8004225D

The server could

This condition is generally

 

 

not be reached. This

temporary. Try to sync

 

 

can be caused by

again later.

 

 

temporary network

 

 

 

conditions.

 

0x8502000D

0x800422BE

Synchronization

The connection attempt

 

 

interrupted.

was abruptly ended. Try to

 

 

 

sync again.

0x85030000

0x80140010

You are roaming,

Try to sync again when

 

 

and you have chosen

you are within your

 

 

not to use your

network coverage area.

 

 

schedule settings

You can sync manually

 

 

while roaming.

while roaming if you

 

 

 

are willing to incur any

 

 

 

roaming charges.

0x85030019

0x80140022

ActiveSync

The phone is turned off.

 

 

was unable to

Turn the phone on and try

 

 

synchronize because

to sync again.

 

 

your wireless phone

 

 

 

was off.

 

0x85030027

 

Exchange Server

In environments where

 

 

requires certificates

security certificates are

 

 

to log on. Connect

required, sync cannot be

 

 

your device to your

completed until the proper

 

 

PC on the corporate

certificate is obtained. You

 

 

network to obtain a

may need to contact an

 

 

certificate.

administrator to obtain a

 

 

 

certificate.

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UTStarcom PN-820 user manual Activesync Troubleshooting, Windows, Error Message, information