Activesync Troubleshooting, Windows, Information

Contents

USER MANUAL WELCOME TO VERIZON WIRELESSWIRELESS SYNC PN-820 WELCOME IMPORTANT INFORMATION UNLOCKChapter CONTENTSHOMEChapter CHAPTER 1. BEFORE USING YOUR PHONE CONTENTS CHAPTER 3. MEMORY FUNCTION CONTENTS VIEWChapterMMS Chapter CHAPTER 5. VOICE MAIL & MESSAGING CONTENTS MESSAGING SETTINGS CONTENTS GO TOChapterACHAPTER 6. PICTURES & VIDEOS, CAMERA, FUN & GAMES ADJUSTChapter RECEIVEChapterCONTENTS CONTENTS FORChapterFCC HEARING-AIDCOMPATIBILITY HAC REGULATIONS MEMO BEFORE USING YOUR PHONE Chapter ACTIVATING YOUR PHONE SET UP VOICEMAILH SETTING UP YOUR VOICEMAILCHECK VOICEMAIL Handset INSIDE THE PACKAGEStandard Battery Stereo Ear-mic Earpiece HANDSET DESCRIPTIONEND/Power Key Left and Right HOME SCREEN CUSTOMIZATION HOME SCREENHANDSET DESCRIPTION HANDSET DESCRIPTION HOME SCREEN ICONSIndicator Meaning Meaning IndicatorHANDSET DESCRIPTION Keys BATTERY USAGE BATTERY INSTALLATION BATTERY USAGE BATTERY1 USAGEBATTERY REMOVAL pressure when removing the battery POWER CONNECTION BATTERY CHARGINGHBATTERY USAGE •Fully charge the battery before use H BATTERY USAGE TIMES BATTERY USAGEBATTERY STANDBY TIME BATTERY USAGE BATTERY HANDLING INFORMATIONHDON’Ts MEMO Chapter BASIC OPERATIONTURNING THE PHONE ON/OFF USING THE QUICK LIST BASIC FUNCTIONS MAKING AN EMERGENCY CALL TURNING THE PHONE ON TURNING THE PHONE ON/OFFTURNING THE PHONE OFF USING THE QUICK LIST Select this command 2MAKE A CALL BY ENTERING A CONTACT NAME BASIC FUNCTIONSMAKE A CALL BY ENTERING A PHONE NUMBER MAKE A CALL FROM A HYPERLINK PHONE NUMBER MAKE A CALL FROM AN OPEN CONTACTBASIC FUNCTIONS ANSWER A CALL BY PRESSING ANY KEY MAKE A CALL FROM THE CONTACT LISTBASIC FUNCTIONS INSERT A MANUAL PAUSE IN A DIALING SEQUENCE ANSWER OR IGNORE A CALLANSWER OR POSTPONE A SECOND CALL BASIC FUNCTIONS BASIC FUNCTIONS >Contacts BASIC FUNCTIONS LOCK THE KEYPADUNLOCK THE KEYPAD 2Select Key lock and press O OK SET THE DATE AND TIME TURN VOICE PRIVACY ON OR OFFBASIC FUNCTIONS SET THE IDLE TIMER BASIC FUNCTIONS VIEW OPERATING SYSTEM INFORMATION CHANGE THE HOME SCREEN APPEARANCEBASIC FUNCTIONS BASIC FUNCTIONS ENTER OWNER INFORMATIONEXPLORE FILES AND FOLDERS 2Complete the following 4 Press Menu, and navigate through the folders QUICKLY LOCK YOUR PHONEUNLOCK YOUR PHONE listed there SILENCE THE RING TONE OF AN INCOMING CALL SET THE ALARMBASIC FUNCTIONS LOCATION ON/E911ONLY MAKING AN EMERGENCY CALLcircumstances, even if you have locked the phone This chapter addresses memory functions including MEMORY FUNCTIONChapter MAKE A CALL ENTERING TEXT AND NUMBERS Select the name or phone number to call History using the Navigation KeyMAKE A CALL Press S ENTERING TEXT AND NUMBERS CHANGE THE MULTIPRESS TIMEOUTENTERING TEXT AND NUMBERS ENTER A SPACE ENTER A SYMBOLDELETE CHARACTERS 2 To backspace and delete an entire text or ENTER PUNCTUATION IN T9 MODE ENTER NUMBERS IN TEXT BOXESENTER PUNCTUATION IN MULTIPRESS MODE ENTERING TEXT AND NUMBERS 2 On the popup menu, select T9 and press O ENTER TEXT IN T9 MODEENTERING TEXT AND NUMBERS ENTER THE PLUS SIGN FOR INTERNATIONAL CALLS START A NEW LINETURN ON CAPS LOCK ENTERING TEXT AND NUMBERS CHANGE THE INPUT MODE ENTERING TEXT AND NUMBERS CREATING A CONTACT CARD FOR A CALLER MEMO ERROR REPORTING PROFILES SECURITY SOUNDS MENU FUNCTIONCONTACTS CALL HISTORY SETTINGS Chapter CREATE A NEW CONTACT 2 Select Contacts using the Navigation Key andCONTACTS press O OK BEAM A CONTACT CONTACTS Press O OK or S CALL A CONTACT FROM CONTACT INFORMATIONCALL A CONTACT FROM THE CONTACT LIST CONTACTS DELETE A CONTACT CHANGE THE DEFAULT NUMBER FOR A CONTACTCONTACTS FIND A CONTACT FILTER THE CONTACT LISTCONTACTS SEND A TEXT MESSAGE TO A CONTACT SEND AN E-MAILTO A CONTACTCONTACTS CONTACTS VIEW AND EDIT CONTACT INFORMATION5When finished making changes, press Done 2Select Contacts and press O OK ADD A PICTURE TO A CONTACT CONTACTS 2Select Contacts and press O OK REMOVE A PICTURE FROM A CONTACTCONTACTS 3Select a contact, and press O OK ASSIGN A CATEGORY TO A CONTACT CONTACTS Press the right soft key > Menu select Edit ASSIGN A RING TONE TO A CONTACTCREATE A SPEED DIAL and press O OK 7 Press Done USING SPEED DIALSCONTACTS DELETE A SPEED DIAL VIEW AND EDIT A SPEED DIALCONTACTS VIEW CALL TIMERS CALL HISTORY menu and press O OK RESET CALL TIMERSVIEW DETAILS ABOUT A CALL CALL HISTORY CREATE A CONTACT FROM CALL HISTORY CALL HISTORY Press the right soft key > Menu, then select DELETE AN ITEM FROM CALL HISTORYDIAL THE LAST NUMBER CALLED Delete from the popup menu INSERT AN INTERNATIONAL COUNTRY CODE FIND A CONTACT FROM CALL HISTORYCALL HISTORY SEND AN E-MAILMESSAGE FROM CALL HISTORY CALL HISTORY SETTINGS ACCESSIBILITY SETTINGS POWER MANAGEMENT SETTINGS REGIONAL SETTINGS SETTINGS DISPLAY YOUR PHONE NUMBER SELECT DEFAULT BANDSETTINGS DISPLAY YOUR SOFTWARE VERSION DISPLAY YOUR ESNSETTINGS HDISPLAY YOUR PRL VERSION DISPLAY YOUR HARDWARE VERSIONSETTINGS TURN ERI ALERT ON / OFF DISPLAY YOUR ERI VERSIONSETTINGS REMOVE A PROGRAM TURN ERI BANNER ON / OFFSETTINGS SELECT NAM SETTINGS 2Select Settings and press O OK SELECT TTY MODESETTINGS 3Scroll to Call Options and press O OK ERROR REPORTING TURN ERROR REPORTING ON / OFF VIEW THE LIST OF PROFILES PROFILES4EDIT A PROFILE PROFILES CHANGE THE CURRENT PROFILEaccess the Quick List 2Select a different profile from the list SECURITY ENABLE THE DEVICE LOCK3 Scroll to Security and press O OK DISABLE THE DEVICE LOCK SECURITY VIEW A CERTIFICATE SECURITY DELETE A CERTIFICATE SECURITY RESET DEFAULT SECURITY SOUNDS CHANGE OR TURN SOUNDS ON OR OFF SOUNDS DELETE A SOUND2Select Settings and press O OK 3Scroll to Sounds and press O OK SOUNDS COPY A SOUND FROM YOUR PC TO YOUR PHONE2On your PC, copy the sound file you want TOOLS CALENDAR TOOLS DELETE AN APPOINTMENT UPDATE AN APPOINTMENT TOOLS TOOLS VIEW APPOINTMENTS FOR THE WEEK TOOLS VIEW YOUR AGENDA FOR A SPECIFIC DATE TOOLS MAKE AN APPOINTMENT RECURRING TOOLS ASSIGN A CATEGORY TO AN APPOINTMENT TOOLS 4Scroll to Month view and click O OK TASKS TOOLS TOOLS CHANGE A COMPLETED TASK TO INCOMPLETE TOOLS MenuSelect Delete Task and press O OK DELETE A TASK TOOLS LOCATE A TASK CALCULATOR TOOLS VOICE NOTES TOOLS TOOLS LISTEN TO A VOICE NOTE 2Select the voice note to delete TOOLSRENAME A VOICE NOTE 3Press Menu then select Rename and press O OK MEMO Chapter VOICE MAIL & MESSAGINGMESSAGING SETTINGS E-MAIL SETTINGS MODEM VOICEMAIL TEXT MESSAGING MMS MESSAGING VOICEMAIL CALL YOUR VOICE MAILBOX TEXT MESSAGING CREATE A TEXT MESSAGE 6 Press Menu “1 Delete” DELETE ALL TEXT MESSAGESwant to delete TEXT MESSAGING you receive a notification on your phone BE NOTIFIED WHEN A TEXT MESSAGE IS DELIVEREDTEXT MESSAGING MMS MESSAGING CREATE AN MMS 9Select “Confirm” To cancel a message, Press Menu Cancel MessageMMS MESSAGING 10Select O OK to send the message Menu option MMS MENU OPTIONSMMS MESSAGING Description MMS MESSAGING You can edit page properties such as page duration SELECT MMS IN THE LIST OF MESSAGE TYPE VIEW MMS MESSAGESMMS MESSAGING as message size, sender… 9 Press Menu Details to show detailedinformation about current MMS message, such MMS MESSAGING 2Press “7 MMS Settings” MMS SETTINGSMMS MESSAGING 2 Select MMS, press O OK for a list of Inbox USE MMS CLIENTSTART MMS CLIENT messages CHANGE HOW THE MESSAGE LIST DISPLAYS MESSAGING SETTINGSCHANGE MESSAGING ACCOUNT OPTIONS 4 Select the type of options to change CREATE A MESSAGE FROM A CONTACT CARD MESSAGING SETTINGS E-MAIL CREATE AN E-MAILMESSAGE OVERVIEW OF E-MAILSECURITY E-MAIL HDOWNLOAD A COMPLETE E-MAILMESSAGE DIGITALLY SIGN A MESSAGEE-MAIL E-MAIL DOWNLOAD AN ATTACHMENTENCRYPT A MESSAGE 2Press New 3Press Menu Message Options ADD A PICTURE TO AN E-MAILMESSAGE MARK A FOLDER FOR SYNCHRONIZATIONE-MAIL 1Open the message that has been digitally signed sender to report the problemE-MAIL 3Press Menu Check Certificate 5ADD A VOICE RECORDING TO AN E-MAILMESSAGE SEND AND RECEIVE INTERNET E-MAILMESSAGESE-MAIL E-MAIL 2Select an account 3Press Menu Option New Account E-MAIL SET UP AN INTERNET E-MAILACCOUNT MANUALLYSetting Description E-MAIL Outgoing mail E-MAIL 2Select an account 3Press Menu Option New Account CREATE AND ADD A SIGNATURE TO MESSAGES SETTINGS DELETE AN ACCOUNT DELETE A MESSAGESETTINGS EDIT PREDEFINED TEXT SETTINGS FORWARD A MESSAGE EMPTY THE DELETED ITEMS FOLDERSETTINGS MARK A MESSAGE AS READ OR UNREAD INSERT PREDEFINED TEXT INTO A MESSAGESETTINGS MOVE A MESSAGE TO A DIFFERENT FOLDER SETTINGS SETTINGS OPEN A MESSAGEQUICKLY MOVE BETWEEN ACCOUNTS message in the list, press left Navigation Key 5REPLY TO A MESSAGE SEND A MESSAGE DRAFTSETTINGS RESPOND TO A MEETING REQUEST SETTINGS SPECIFY THE LANGUAGE FOR READING A MESSAGE SAVE A DRAFT OF A MESSAGESETTINGS VIEW AN ATTACHMENT STOP ADDING A SIGNATURE TO MESSAGESSETTINGS VIEW THE INBOX MESSAGE LIST VIEW MESSAGE FOLDER CONTENTSSETTINGS VIEW THE LIST OF ACCOUNTS WHAT IS SSL?SETTINGS MODEM ACTIVATE THE USB MODEM DEACTIVATE THE USB MODEM MODEM MEMO Chapter PICTURES & VIDEOS CAMERA FUN & GAMESPICTURES & VIDEOS CAMERA CONTROLS GAMES PICTURES & VIDEOS SELECT VIDEO QUALITY PICTURES & VIDEOS COPY AN IMAGE TO YOUR PHONE1Connect the phone to your PC TAKE PICTURES USING A TIMER PICTURES & VIDEOS SELECT WHERE PICTURES ARE SAVED PICTURES & VIDEOS EDIT A PICTURE CREATE A PICTURES FOLDERPICTURES & VIDEOS PICTURES & VIDEOS VIEW PICTURES AS A SLIDE SHOWMenu Cancel To undo an edit, press Menu Undo SET A PICTURE AS THE HOME SCREEN PICTURES & VIDEOS SEND A PICTURE PICTURES & VIDEOS VIEW PICTURES ON YOUR PHONE SAVE A COPY OF A PICTUREPICTURES & VIDEOS RECORD A VIDEO CAMERAVIDEO PICTURES & VIDEOS TAKE A PICTURE MULTISHOT PLAY RECORDED FILETAKE A PICTURE 5Not supports SelfTimer on recording VIEWING SAVED FILE SNAPSHOTPICTURES & VIDEOS CAMERA CONTROLS GENERAL OPTION CAMERA CONTROLS Description CAMERA OPTIONS CAMERA CONTROLS Choose Resolution in list CAMERA CONTROLS CAMCORDER OPTIONS CAMERA CONTROLS Choose camcorder resolution in list CAMERA CONTROLS Hardware Button CAMERA CONTROLSCamera/Camcorder Function GAMES SOLITAIRE PLAY SOLITAIRE BUBBLE BREAKERGAMES OVERVIEW OF BUBBLE BREAKER GAMES START BUBBLE BREAKER View Bubble Breaker statistics To reset all your statistics, press ResetGAMES •Games: the total number of games played USING INTERNET EXPLORER BROWSER MENU MOBILE INTERNET EXPLORERChapter MOBILE INTERNET EXPLORER ADD A WEB PAGE TO THE FAVORITES LIST CHANGE CONNECTION OPTIONS MOBILE INTERNET EXPLORER MOBILE INTERNET EXPLORER CHANGE WEB PAGE DISPLAY OPTIONS2Select one of web site 3Press Menu View CLEAR HISTORY, COOKIES, OR TEMPORARY FILES CREATE A NEW FOLDER IN FAVORITESMOBILE INTERNET EXPLORER MOBILE INTERNET EXPLORER DELETE A FAVORITEDISCONNECT FROM THE INTERNET 2Press Favorites 3Select the favorite to delete GO TO A LINK EDIT A FAVORITEMOBILE INTERNET EXPLORER GO TO A WEB PAGE IN THE HISTORY LIST GO TO A WEB PAGEMOBILE INTERNET EXPLORER 1 On a Web page, press C key repeatedly until OPEN INTERNET EXPLORERREFRESH A WEB PAGE the page appears MOBILE INTERNET EXPLORER VIEW A FAVORITEVIEW A LIST OF RECENTLY-VISITEDWEB PAGES 2Press Favorites 3Select a favorite and press Go 1 From the Home screen, press Start and select MOVE A FAVORITE TO A FOLDERCHANGE THE SIZE OF TEXT ON WEB PAGES Internet Explorer VIEW A PAGE IN FULL SCREEN MODE SHOW OR HIDE PICTURES ON WEB PAGESMOBILE INTERNET EXPLORER SEND A LINK VIA E-MAIL MOBILE INTERNET EXPLORER ADJUST THE SCROLLING SPEED MOBILE INTERNET EXPLORER BLUETOOTH CONNECTING TO YOUR PC PC CONNECTIVITY BLUETOOTH AND ACTIVESYNCACTIVESYNC ACTIVESYNC TROUBLESHOOTING Chapter INSTALL AND SET UP ACTIVESYNC ACTIVESYNC SET UP AN EXCHANGE SERVER CONNECTION ACTIVESYNC CHANGE ACTIVESYNC SETTINGS ACTIVESYNC SCHEDULE SYNCHRONIZATION AS ITEMS ARRIVE ACTIVESYNC CHANGE THE SYNCHRONIZATION SCHEDULE ACTIVESYNC ACTIVESYNC START AND STOP SYNCHRONIZATIONVIEW INFORMATION ABOUT SYNC STATUS 2Press the left soft key < Sync and press O OK CHANGE SETTINGS FOR AN INFORMATION TYPE ACTIVESYNC CONNECT THE PHONE CONNECT TO A PC USING CHARGEABLE USB CABLEACTIVESYNC CONNECT TO A PC USING BLUETOOTH ACTIVESYNC CHANGE E-MAILSECURITY OPTIONS ACTIVESYNC ACTIVESYNC EXCLUDE AN E-MAILADDRESS FROM REPLY ALL3Select E-mail,and press Settings 2Press Menu Options Troubleshooting ACTIVESYNC TROUBLESHOOTINGACTIVESYNC SUPPORT CODE TROUBLESHOOTER Error Message Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows Error Message ACTIVESYNC TROUBLESHOOTINGTroubleshooting Windows BLUETOOTH ACCEPT A BLUETOOTH PARTNERSHIP CREATE A BLUETOOTH PARTNERSHIP BLUETOOTH END A BLUETOOTH PARTNERSHIP BLUETOOTH MAKE YOUR DEVICE DISCOVERABLE BLUETOOTH RENAME A BLUETOOTH PARTNERSHIP BLUETOOTH 3Select Bluetooth and press O OK TURN BLUETOOTH ON AND OFFBLUETOOTH 2Scroll to Connections and press O OK 2Scroll to Connections and press O OK RECEIVE BEAMED INFORMATIONBLUETOOTH 3Select Beam and press O OK 2Scroll to Connections and press O OK RECEIVE INCOMING BEAMSBLUETOOTH 3Select Beam and press O OK BEAM AN ITEM BLUETOOTH SET UP A BLUETOOTH-ENABLEDHEADSET BLUETOOTH SET UP A STEREO HEADSET BLUETOOTH TURN WIRELESS POWER ON OR OFF BLUETOOTH CONNECT TO INTRANET URLS BLUETOOTH 3Press Menu then Advanced BLUETOOTH2Scroll to Connections and press O OK your Internet Connection back to Automatic 2Scroll to Connections and press O OK EDIT A VPN CONNECTIONBLUETOOTH 3Select VPN and press O OK OUTGOING COM PORT CONNECTING TO YOUR PCOVERVIEW OF BLUETOOTH VIRTUAL COM PORTS INCOMING COM PORT SET UP AN INCOMING BLUETOOTH COM PORT CONNECTING TO YOUR PC SET UP AN OUTGOING BLUETOOTH COM PORT CONNECTING TO YOUR PC 2Scroll to Connections and press O OK CREATE A DIAL-UPCONNECTIONCONNECTING TO YOUR PC 3Select Dial-upand press O OK 2Scroll to Connections and press O OK CREATE A PROXY CONNECTIONCONNECTING TO YOUR PC 3Select Proxy and press O OK CREATE A VPN CONNECTION CONNECTING TO YOUR PC DELETE A PROXY CONNECTION DELETE A DIAL-UPCONNECTIONCONNECTING TO YOUR PC DELETE AN INTRANET URL CONNECTING TO YOUR PC 3 Select Dial-upand press O OK DELETE A VPN CONNECTIONEDIT A DIAL-UPCONNECTION CONNECTING TO YOUR PC EDIT A PROXY CONNECTION CONNECTING TO YOUR PC EDIT AN INTRANET URL CONNECTING TO YOUR PC VOICE COMMAND VOICE COMMANDChapter 2 - SET THE VOICE COMMAND BUTTON VOICE COMMAND1 - ADJUST THE MICROPHONE 3 - TRY OUT VOICE COMMAND VOICE COMMAND TRY OUT MORE COMMANDSTO LEARN MORE 3In a clear voice say, “Help” USING THE VOICE COMMAND BUTTON VOICE COMMAND <CONTACT> SUPPORTS THE FOLLOWING FORMATS MAKING PHONE CALLSVOICE COMMAND <LOCATION> REPRESENTS ONE OF THESE PHONE NUMBERS WHEN ASKED WHICH LOCATION, SAY VOICE COMMANDWHEN CONFIRMING, SAY EXAMPLES VOICE COMMAND SHOWING CONTACTS<CONTACT> SUPPORTS THE FOLLOWING FORMATS VARIATIONS FOR NEXT READING APPOINTMENTSVOICE COMMAND VARIATIONS FOR TODAY VOICE COMMAND PLAYING MUSICNOTES EXAMPLES STARTING PROGRAMSVOICE COMMAND VARIATIONS VOICE COMMAND GETTING VOICE COMMAND HELPGETTING PHONE STATUS VARIATIONS VOICE COMMAND PERSONALIZATIONGENERAL OPTIONS Availability MEDIA OPTIONS PHONE OPTIONSCALENDAR OPTIONS VOICE COMMAND GENERAL TIPS VOICE COMMAND PHONE AND CONTACT TIPS VOICE COMMAND PLAYING MUSIC TIPS READING APPOINTMENTS TIPSVOICE COMMAND STARTING PROGRAMS TIPS VOICE COMMAND VOICE COMMAND TROUBLESHOOTINGGENERAL TROUBLESHOOTER VOICE COMMAND •Pause longer before speaking READING APPOINTMENTS TROUBLESHOOTER VOICE COMMANDPHONE AND CONTACT TROUBLESHOOTER PLAYING MUSIC TROUBLESHOOTER VOICE COMMAND STARTING PROGRAMS TROUBLESHOOTER SDGSD MEMO Chapter SAFETY AND WARRANTYC H C H 10 Read this information before using your Handheld SAFETY INFORMATION FOR WIRELESS HANDHELD PHONESEXPOSURE TO RADIO FREQUENCY SIGNALS ANTENNA CARE SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES DRIVING SAFETYC H 10 PACEMAKERS ELECTRONIC DEVICESSAFETY INFORMATION FOR WIRELESS HANDHELD PHONES OTHER MEDICAL DEVICES BLASTING AREAS SAFETY INFORMATION FOR WIRELESS HANDHELD PHONESAIRCRAFT POTENTIALLY EXPLOSIVE ATMOSPHERES SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES PRECAUTIONSC H 10 BODY-WORNOPERATION SAFETY INFORMATION FOR FCC RF EXPOSUREWARNING! Read this Information before using C H 10 SAR INFORMATION C H 10 SAR INFORMATION The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section ofC H 10 C H 10 FCC ID : JYCPC-8200N C H 10 1. Do wireless phones pose a health hazard? FDA CONSUMER UPDATEC H 10 3. What kinds of phones are the subject of this update? FDA CONSUMER UPDATEC H 7.How can I find out how much radiofrequency energy exposure I can get by using my wireless phone? FDA CONSUMER UPDATEC H 10 12.Where can I find additional information? FDA CONSUMER UPDATE10. What about children using wireless phones? C H PROTECT YOUR WARRANTY 12 MONTH LIMITED WARRANTY MANUFACTURER’S WARRANTYC H 10 When sending your wireless device to UTStarcom Personal Communications for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service. This includes all contact lists, downloads i.e. third-partysoftware applications, ringtones, games and graphics and any other data added to your device. In addition, if your wireless device utilizes a SIM or Multimedia card, please remove the card before submitting the device and store for later use when your device is returned, UTStarcom Personal Communications is not responsible for and does not guarantee restoration of any third-partysoftware, personal information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not, returned to UTStarcom Personal Communications for repair or service MANUFACTURER’S WARRANTYC H 10 MANUFACTURER’S WARRANTY IN USA UTStarcom Personal Communication MEMO MEMO MEMO

UTStarcom PN-820 user manual Activesync Troubleshooting, Windows, Error Message, information

Models: PN-820