UTStarcom PN-820 user manual Activesync Troubleshooting, Windows, Error Message, information

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ACTIVESYNC TROUBLESHOOTING

Windows	Windows		Troubleshooting
Mobile Version	Mobile 2003	Error Message
5.0 Support	Support Code		information
Code	(if different)
0x85002009		Not available.	A previous sync error
			requires that sync data be
			removed, but that removal
			cannot be completed. Try
			to sync again, and the
			removal should complete
			normally.
0x8500200A	0x80042009	Your account	When setting up sync
		information could not	with Exchange Server,
		be detected. Choose	the credentials page was
		Configure Server	left blank. Correct the
		on the ActiveSync	credentials, or set up the
		menu to check your	device to sync only with a
		Exchange Server	PC, and try to sync again.
		credentials.
0x8500200B	0x800421D9	The server could	This message is often
		not be reached. This	returned when Exchange
		can be caused by	Server is overloaded. Try
		temporary network	to sync again later.
		conditions.
0x8500200D	0x8004200C	The device timed	The Exchange Server
		out waiting for you to	credentials page was left
		supply credentials.	open too long. Re-enter
			the Exchange Server
			credentials, and try to
			sync again.
0x8500200F		You have canceled	This error usually
		synchronization.	occurs when you cancel
			the Exchange Server
			credentials page. Make
			sure you are correctly set
			up to sync with the PC or
			with Exchange Server,
			and try to sync again.
0x85010000		Not available.	This could be one of a
			number of minor Internet
			errors. Try to sync again
			later.
0x85010002	0x800421D2	Access was denied.	If you sync on a schedule,
		Choose Configure	sync has been changed
		Server on the	to manual. After you have
		ActiveSync menu to	re-established access to
		check your server	Exchange Server, you can
		username and	set up your sync schedule.
		password.

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