UTStarcom PN-820 user manual Troubleshooting, Voice Command, General Troubleshooter

VOICE COMMAND

TROUBLESHOOTING

The following troubleshooting tips will help you work around common problems:

General Troubleshooter

Phone and Contacts Troubleshooter Reading Appointments Troubleshooter Playing Music Troubleshooter Starting Programs Troubleshooter

GENERAL TROUBLESHOOTER

This section contains answers to some of the most common questions you will have when using Voice command with your PN-820.

The Voice Command Button doesn’t work when the password screen is displayed – The password screen blocks the Voice Command Button to avoid other people from placing phone calls while your device is locked. To enable, uncheck the ‘Password Protected’ option. Note some organizations prevent this override from working due to increased corporate security measures.

I only hear a thunk sound but don’t see the microphone – This means that you are holding the Voice Command Button too long. This is activating the press and hold to cancel feature which is helpful in meetings when it isn’t convenient to speak cancel aloud.

The Voice Command melody doesn’t play – Try the following:

•Tap the speaker icon at the top of the screen. Verify that the volume is loud enough and not muted.

•Verify that the System Sound volume within the current profile is loud enough.

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