Additional information 13
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Chapter 13:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Take a look at the other
components and electrical appliances being used, because sometimes the problem may lie there.
If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
•
If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
Problem Remedy
The power does not turn on. • Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the rear panel. This
could cause the receiver to shut off automatically.
The receiver suddenly switches
off and the power indicator
blinks.
• After about a minute (you won't be able to switch the unit on during this time),
switch the receiver back on. If the message persists, call a Pioneer authorized
independent service company.
No sound is output when a
function is selected. • Make sure the component is connected correctly (refer to Connecting up on
page 12).
• Press MUTE on the remote control to turn muting off.
• Press SPEAKERS to select the proper speaker set (see Switching the speaker
system on page 54).
• Press SIGNAL SELECT to select the proper input signal (see Choosing the input
signal on page 33).
No image is output when a
function is selected.
• Make sure the component is connected correctly (refer to Connecting up on page 12).
• Select the correct component (use the input select buttons).
• Check Assigning the component video inputs on page 58 to make sure you’re
assigned the correct input.
• The video input selected on the TV monitor is incorrect. Refer to the instruction
manual supplied with the TV.
No sound from subwoofer. • Make sure the subwoofer is switched on.
• If the subwoofer has a volume knob, make sure it’s turned up.
• The Dolby Digital or DTS source you are listening to may not have an LFE channel.
• Switch the subwoofer setting in Speaker Setting on page 40 to YES or PLUS.
• Switch the LFE Attenuator Setup on page 60 to LFEATT 0 or LFEATT 10.
No sound from surround or
center speakers. • Connect the speakers properly (refer to page 19).
• Refer to Speaker Setting on page 40 to check the speaker settings.
• Refer to Channel Level on page 41 to check the speaker levels.
No sound from surround back
speakers. • Refer to Speaker Setting on page 40 to check the surround back speaker settings.
• Refer to Channel Level on page 41 to check the speaker levels.
• Refer to Using surround back channel processing on page 31 to make sure
surround back processing and the sound mode are set for surround back sound.
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