6 • Adding Postage
6-2 SV62201 Rev. C
Postage By Phone® Meter Payment System
Postage By Phone® Meter Payment System is a Pitney Bowes service that
you use to add postage to your meter. You can access the Postage By
Phone® System 24 hours a day, 7 days a week through your IntelliLink®
Control Center. For more information, refer to the Postage By Phone® Sys-
tem materials furnished with your system.
If you need assistance with Postage By Phone® System: If you need
assistance, have your account number ready and call the Postage By
Phone® System number. Refer to the Pitney Bowes Contact Information
List at the front of this guide for the phone number.
Your Postage Meter The postage meter on your mailing system is a Postal Security Device
(PSD) that incorporates the latest technology approved by the United
States Postal Service to secure funds. This technology eliminates the need
to perform physical inspections thereby making the system easier and
more convenient to use. The PSD contains the funds and performs all of
the calculations necessary to print meter stamps that comply with the latest
USPS standards.
The United States Postal Service (USPS) licenses your meter and requires
a modem inspection of the meter. Periodically, your IntelliLink® Control
Center will be required to connect to Postage By Phone® as a means of
inspecting the PSD (Postal Security Device) and validating information in
your Control Center.
To ensure that your operations are not interrupted, the time periods for the
Data Center Connection are pre-established in your system, and will give
adequate warning to you when this connection may be required:
• The message “Data Center Contact Required” will first be shown
approximately 21 days after your last connection. The Control Center
will allow you to either “Connect Now” or “Later.” By selecting “Later”,
you enter a grace period that lasts approximately 7 days.
• The “Data Center Contact Required” message will appear each day for
7 days (when you power-up your system), and will only disappear after
a successful connection. This may also appear on the main screen in
reverse-type with the “Connect to Data Center” message.
• On the 28th day after your last successful connection, your Control
Center will display a message, “You will not be able to print postage
until this process is completed.” Please connect to the Postage By
Phone® Data Center to continue your operations.
• Follow the prompts on your Control Center or perform a Balance Inquiry
to make a successful connection. After a successful connection, your
screen will indicate “Data Center Contact Complete.”
To improve overall productivity, Pitney Bowes recommends that you estab-
lish a “constant connection,” where a LAN connection or phone line is con-
nected to your Control Center (direct or wireless), or you use an approved
alternative connection. See the Connection Alternatives – Review section
of this guide for more details.