Troubleshooting
Troubleshooting
Before calling service personnel, please check the following table for a possible cause of the problem you are experiencing. Please note the following:
•Perform the adjustments according to "Operating the Display" on page 20.
•If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department. (See "Accessing Planar’s Technical Support Website" on page 90)
Issue | Check for the following |
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No image is displayed | Make sure the correct source is selected. |
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| Make sure the main power switch is turned ON. |
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| Check that the source equipment is operating correctly. |
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| Make sure the input signal is compatible with this display. |
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The image is not centered | Make sure the input signal is compatible with this display. |
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The remote control doesn’t | Make sure the batteries are new and are installed correctly. |
work | Ensure the remote is aimed at the IR sensor. |
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| Make sure the remote control sensor is plugged in |
| correctly. |
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| Make sure the remote is aimed towards the back of the |
| display, where the sensor is located. |
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The picture color looks poor | Check the picture settings. |
| Reset the display. |
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| If you are using YUV terminals, make sure cables are |
| correctly connected. |
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| Check ADC calibration. (See "Advanced Settings - User ADC |
| Calibration" on page 57) |
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EP5804K, | 89 |
